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Brand Certified

Chipotle Mexican Grill

3.1
(441 reviews)

About

Fast Food RestaurantMexican RestaurantBurrito RestaurantTaco RestaurantRestaurant Delivery ServiceTake Out RestaurantCaterer
Chipotle is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Chipotle Mexican Grill
642 Thornton Rd, Lithia Springs, GA
30122, United States

Hours

Monday10:45 AM - 11:00 PM
Tuesday10:45 AM - 11:00 PM
Wednesday10:45 AM - 11:00 PM
Thursday10:45 AM - 11:00 PM
Friday10:45 AM - 11:00 PM
Saturday10:45 AM - 11:00 PM
Sunday10:45 AM - 11:00 PM

Menu

1 menu · 50 items

Explore offerings from Chipotle Mexican Grill on 642 Thornton Rd in Lithia Springs, with popular high protein meals, build-your-own, burrito, and burrito bowl available at this location.

Chipotle Menu Items

50 items

Reviews

3.1
441 reviews
5 stars
170
4 stars
56
3 stars
35
2 stars
30
1 star
150
  • BP
    Ben Patton
    Sep 25, 2026
    1.0
    Night crew had very bad service on 9/25/2026 My Host Was Kennadi and the customer service was terrible it was only 8:35 and they close at 11 and there was no queso, my girlfriend and I are both vegetarian and her veggie bowl had a piece of steak in it as well as the attitude given to us and the whole work performance was very lazy!
  • TO
    Taylor Ogden
    Sep 24, 2026
    1.0
    I have gone to the location on 2 separate occasions to find the doors locked around 6 pm. Unsure of what is going on, but this is crazy.
  • NC
    Nikeja Calhoun
    Sep 16, 2026
    1.0
    ⭐️ I’m extremely disappointed with my experience at Chipotle. I found a disgusting hair cooked into my food, which is completely unacceptable and honestly made me lose my appetite. What made the situation even more frustrating was how the complaint was handled. I reached out to customer service expecting the issue to be taken seriously, but I received a very short apology and then the chat was simply closed. There was no meaningful attempt to address the situation, ask for details, or make things right. Finding a hair in food is already disturbing, but the lack of concern afterward made the experience even worse. I understand that mistakes can happen, but when there is a food-quality or cleanliness issue, I expect the company to take it seriously and actually address the customer's concern. Definitely not the experience I expected from Chipotle, and I hope this is taken seriously so it doesn't happen to someone else.
  • BL
    B-Uhmayzing LLC.
    Sep 13, 2026
    1.0
    I went to try a new item and upon arrival they unfortunately was out, according to the server "customers order double meat", I'm not sure what that has to do with cooking more when you're running low. At some point you should realize you're serving more portions than normal and should probably cook accordingly so that you won't run out. If it's 3 hours prior to closing and you see that you only have enough of a certain meat to make perhaps 4 bowls that should be a sign to cook more to last close to closing. You're out of chicken, your out of brown rice, your out of vegetables. Chipotle never fails to disappoint me.
  • KH
    Kim Houston
    Aug 13, 2026
    5.0
    My favorite Chipotle in my area. Fair portions, easy pickup with the drive-thru, tasty food, and !I've never had a problem with the service.

Brand Certified Facts from Chipotle Mexican Grill

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Certified October 11, 2026Yext Knowledge Graph
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