RN
renee mayo (Naynaymayo)
Jan 6, 2022
I went to this restaurant for the first time this evening, 1/6/22. To make a long story short. The people were rude, unfriendly, discourteous and disinterested in me placing an order. But I stayed. I stayed because very close friends of mine, recommended this place. So I tried overlooking how rude and unfriendly the staff was when I entered. I placed my order. ($28) Once I did, the lady tells me, they have fried chicken but it will take 15 minutes so I will have to wait. I said no problem. I'll wait. So I go to the end of the counter. This man behind their counter tells me, very rudely, that I cannot wait inside their restaurant and that I have to go outside. ???? I was like excuse me? He repeated and said there is no waiting for your food inside the building, you have to go outside. I was like where outside? I was shocked. I had on my N95 mask as required on the front door of their building and I didnt see anywhere on the front door stating you have to wait outside. Nor did I see any seating outside for waiting. At this point, with it being my first time there, I was truly taken aback and disgusted with their rude behavior and their ridiculous rules.
I requested they cancel my order and return my money since as a paying customer I'm being treated so badly. At first the lady tells me, we do not give refunds or exchanges and she points to this paper sign someone pinned up on the glass divider. I insisted I get my money back so I could leave and since I haven't received any food, I do not want to stay there while being treated like they have treated me. The lady reluctantly gave me a credit to my credit card and pushed the credit slip at me. I will never ever go back to this awful restaurant and do not recommend that anybody goes there. By the way, the food was sitting out like it had been sitting there all day anyway. Ewww.