⭐⭐⭐⭐⭐
This is genuinely one of the best 7 Brew locations I’ve ever been to.
I stopped by today while it was storming really bad, and one of the employees, Ayanna, was still outside taking orders in the pouring rain wearing one of the weather pods. We even told her she should go inside, but she just smiled and said she loved the rain and was excited to wear the weather pod. Her attitude was so positive that it honestly made our day.
Then the storm knocked out their Wi-Fi. Instead of getting frustrated or taking it out on customers, the entire team stayed upbeat and even handed out free small drinks to make up for something that was completely out of their control.
Later, my sister went through after I told her about it, and by then their espresso machine wasn’t working either. Between the Wi-Fi being down and equipment not working because of the storm, they had every reason to be overwhelmed. Instead, they kept offering alternatives, kept communicating with customers, and kept finding solutions. They never let the situation affect the way they treated people.
I even watched a customer get upset because they couldn’t make coffee immediately while they were actively trying to fix the machine, and the staff still responded with nothing but patience and grace.
It was honestly refreshing to witness. Hard situations reveal people’s true character, and every employee there showed kindness, professionalism, and resilience. You never really know what someone is dealing with behind the scenes, but this team handled one challenge after another without losing their positivity.
7 Brew, you did an amazing job staffing this location. Every single employee I encountered today deserves recognition.