Whataburger

Reviews

• A

  * E r i c a *

  Sep 26, 2026
  4.0
  Burgers are good but not the best ever. Chicken sandwich was better. Fries are good here. I also like the large sauces. Drink machine is down in this location so they give it to you from the back.
• GG

  ga6strings

  Sep 24, 2026
  5.0
  For that classic hamburger like it used to be you definitely have to get a Whataburger. A Texas chain from the 50’s it’s a fresh/old eatery that is sure to make a statement in that area of food that will put an end to McD’s, Burger King, and others. We don’t have them in our area yet but we catch them in Columbia, Atlanta. Everything is fresh and it’s clean and their business model suits what’s needed in that type of eatery. If you see one stop in and try, I think you’ll be surprised.
• DS

  DY South

  Sep 22, 2026
  1.0
  Fast food— it is not. Owners/franchisers—please train your staff in hospitality and efficiency. Simple order for two burgers with one small fry and no drinks placed with human front staff and not the kiosks at 2pm—long after any lunch crowds this past Saturday. The kiosk may have had more warmth than the front of house. No greeting, no smile—just a blank expression. Only one customer after us who received his food BEFORE ours. Waited ten minutes. No food. Asked for update. Was told by single front of house that it was getting bagged. Not true, in retrospect. If it had been true, she would have chased that bag down for us and handed off to complete our transaction. So either a lie or she just didn’t care. Either way, the customer loses. Five minutes later—still no food and no update from girl manning the register who had no inkling of customer care or follow-up. Shortly afterwards offered apologies by apparent manager who said food was being made and some glitch occurred. Perfect opening for him to show higher end customer service. Instead, he offered rather nonchalantly some coupon fliers as some sort of reparation which completely fell short of the mark. About twenty minutes from our order (which was supposed to be a quick stop on the interstate on the way to Charleston), still no food. We promptly asked for a refund, provided to us in cash after a credit card was used initially. Can’t rate the food because it apparently was only being made 15 minutes or so after our order. I usually only take the time to give glowing ratings especially when well-deserved. A job well done deserves recognition. This is the lowest rating I have ever given, and I do it to alert administration on how poorly run this location was. There is no excuse for poor service. Computer glitches may happen but human kindness and true customer care presenting with sincere apologies could’ve made a meaningful difference.
• JH

  Jillian Hartzfeld

  Sep 20, 2026
  5.0
  All around 5 star experience. Staff was incredibly kind and welcoming. Great food too!
• AS

  Antwanika Saxon

  Sep 14, 2026
  1.0
  If I lived nearby, I totally would have asked for my money back, but I was just driving through to Atlanta. The bread was hard; I don't know if it was stale or what? It was terrible, and the fries weren't even hot, though they were better than the burger. That was an absolutely poor representation of the franchise. I've had Whataburger plenty of times and it was so bad that I almost feel like reporting this location to the corporate office. It was terrible.

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