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McDonald's

3.2
(2,289 reviews)

Business Details

5192 Jonesboro Rd, Lake City, GA
30260, United States
(404) 361-0567
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
5192 Jonesboro Rd, Lake City, GA
30260, United States

Hours

MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours

Menu

1 menu · 83 items

Explore offerings from McDonald's on 5192 Jonesboro Rd in Lake City, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.2
2,289 reviews
5 stars
718
4 stars
390
3 stars
404
2 stars
206
1 star
571
  • MK
    Miraaj Knight
    Aug 23, 2026
    2.0
    I've encountered a displeasing attitude from night shift manager Keisha tonight at 9pm. Night shift manager Keisha's attitude is definitely unprofessional and she needs to go through some more training on how to interact with the customers. She got sarcastic with me and told me that my order is a pick up order. Maybe an app malfunction but I then presented my order number which is a take out order which is a in store pick up. Keisha told the young lady associate that she just told me that it was a drive thru pick up in a nasty attitude way and the young lady associate told manager Keisha that it was a take out order. Night shift manager Keisha needs to get additional training on how to help the customers.
  • SS
    Spoooqy
    Aug 21, 2026
    1.0
    Why is it closed at night??? NOT 24/7 Don’t trust this shit
  • CB
    Cloud Beano
    Aug 20, 2026
    1.0
    This place is not 24 hr
  • EE
    emi
    Jul 30, 2026
    1.0
    Horrible wait time inside. The girl working at the front had a nasty attitude when I asked about my order and management when I asked said they only had one line cook making orders. You all should be ashamed for not hiring enough workers to save money.
  • JG
    Julius Gresham
    Jul 25, 2026
    1.0
    I may have just received the worst customer service I’ve ever experienced at a McDonald’s. I ordered an Egg & Cheese McGriddle with a round egg. I specifically said “round egg” multiple times because I’ve had other McDonald’s locations get it wrong before. I paid at the first window with no issues. At the second window, the employee asked, “Did you order a Sausage, Egg & Cheese McGriddle with no sausage?” I replied, “No, I ordered an Egg & Cheese McGriddle with a round egg.” She asked to see my receipt. After looking at it, she said, “Yeah, you ordered a sausage, egg and cheese McGriddle with no sausage.” I explained again that regardless of what was rung up, that’s not what I ordered. Instead of simply saying, “I’m sorry, let me fix that,” she repeatedly told me, “Well, that’s what you paid for.” After going back and forth, I asked to speak with the manager because the conversation was going nowhere. She closed the drive-thru window, came back, and rudely asked, “Okay, what do you want?” I repeated my order, and she told me to pull into the first parking spot. I told her I’d rather wait at the window. She responded, “Then you ain’t getting your food.” At that point she became argumentative, started calling me names, and spoke to me in a completely unprofessional manner. Eventually the manager came to the window, but by then I no longer wanted the food. After being treated that way, I couldn’t trust that my order hadn’t been tampered with. I simply asked for a refund, received it, and left. Customer service costs nothing. Mistakes happen, but it’s how they’re handled that matters. A simple apology and correcting the order would have solved the entire situation. Instead, I was met with rudeness, hostility, and disrespect. Chick-fil-A would never allow an employee to treat a customer this way. I’ll gladly take my business elsewhere.

Frequently Asked Questions About McDonald's

What are the opening hours for McDonald's in Lake City, GA?

McDonald's is open 24 hours every day of the week.

During what hours is delivery available at this McDonald's location?

Delivery is available from 7:00 AM to 10:00 PM Monday through Thursday and Sunday, and until 11:30 PM on Friday and Saturday.

Brand Certified Facts from McDonald's

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Certified August 30, 2026Yext Knowledge Graph
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