Chipotle Mexican Grill

Reviews

• JC

  Juan Diego Caicedo

  Aug 22, 2026
  1.0
  Awful service. Ive just visited this location and only one person ahead of me ordering 3 tacos and took the person working the front 30 minutes. Other crew members would just passed by and ignore me. Ill take my business elsewhere. This is the second time this week that happens. Food does not look fresh - looks like its been there served for the whole day and if something is running low they wont even bring more but like it was the only thing remaining. Sad how this location is working rn. I hope managers or above pay attention to this.
• JP

  John P

  Aug 17, 2026
  1.0
  I'm only leaving this review because I've had the wrong meal three times now over the last year. The bag says my name, the order inside was some kids meal for Allison. So frustrating, it's not hard is it??? to put the right meal with the right order.
• JC

  jonny castrejon

  Aug 15, 2026
  5.0
  I went to this Chipotle around 7 PM and placed a mobile order. I was in the drive-through waiting for less than 15 seconds. I was greeted by a Hispanic man with a collared shirt who is very friendly and handed in my food and made sure I got utensils and extra sauces like I asked for. The portioning was amazing. He made sure I was well taken care of, I also saw him helping another guest by the register while he was grabbing me a vinaigrette. He has very great attention to detail and not to mention customer service. I love this Chipotle location and this makes me want to come back every single time. This is my third or fourth time ordering from here and it has not ceased to amaze me.
• LE

  Lukas Elbert

  Aug 10, 2026
  2.0
  Unfortunately, I was very disappointed with my experience. When I arrived, there were only two customers ahead of me and no one in the drivethru, and the service was quite slow. The staff did not appear to be attentive to the customers. One employee prepared the first two orders in front of me while another employee stood by without assisting. Eventually, the employee handling the orders asked the other employee to take care of my order because they wanted to step away. I found this a bit frustrating because, given how slow it was, it seemed like both employees could have been working together to get customers through more efficiently rather than trading off responsibilities. I also noticed that most of the drink station was empty, despite there still being several hours until closing. I understand that employees have off days, but this seemed more like an issue with overall management of the location. I hope this is something that can be addressed because the experience was far below what I would expect from Chipotle.
• DS

  Desirae S

  Jul 26, 2026
  1.0
  Chipotle presents itself as a 5-star experience, but this location deserves to be rated below even one star. This is our closest location, so the multiple poor experiences we have encountered are detailed below…. 1. This location is consistently out of fresh food. Even the most basic, like black beans or their rice is consistently out or scorched to the pan. 2. The location is consistently in poor condition- drink machine and counters are dirty. Not just messy - dirty. And not at closing or some off time either, this has always been during prime time hours. This has been encountered even when groups of their employees are congregated in the outside patio area, which brings me to the next point…. 3. The staff themselves are inconsiderate. There is limited parking in front and we have consistently seen employees in their cars and parking in the couple of front spots instead of in the back lot. When the handicapped spaces are full, it leaves this location very inaccessible to those with low mobility. 4. They refuse to accept Chipotle coupons that at least two other locations said were valid. Yesterday, we asked another location about the coupon earlier in the day and when we went to use it at this location (so the food would be warm when we got home), they again refused to accept it - even the manager… 5. This manager needs to be at the least retrained and ideally moved to another location as she has let this one devolve so completely. She is rude, inconsiderate and unprofessional. We have been barked at, argued with and treated so poorly that it has led us to leave this review. Given their 2.9 star average at this location, it is doubtful the local management will resolve these issues. Our hope is that Corporate can get involved as we used to be near-weekly customers and consumers of Chipotle. Otherwise, if you are looking for better service or conditions in this area, you would be better suited to go to Chick Fil A or even the McDonalds across the street. Edit to add: it appears this location has the same complaints and reviews going back a year, each with some stock, cutesy templated response. I’ve already submitted this review on the “Contact Us” form on the brand’s website.