Spent over $80 for a family of 6. All the burgers were made incorrectly, frozen refresher wasn’t frozen and our tots were very salty. Very disappointed
AW
avant walley
Jul 14, 2026
Serious mismanagement of this location. I sat in drive thru for over 45 mins waiting on hot dog and tater tots. When I went inside to see what the hold up was I discovered that just after a lunch rush there are only 4 employees on staff at the time. Now the girls who were there working were absolute sweet hearts and apologized and explained the best they could. But the management and owners need to do step it up and do better. I will jot be going back to this location ever again.
AK
Albert Killi
Jul 8, 2026
Service was excellent, they got my order slightly wrong due to a helicopter overhead that hurt communications, but they made it right... Tots superb, ft long could have been a hair warmer, but was still very good. Deff will be back while I'm working out there.
KB
Kelcy Brooke
Jun 26, 2026
Every time we come to Jesup, we get Sonic. It’s one of our favorite places. Never had an issue until today. I ordered a burger and two kids meals. The girl working the window was extremely sweet but waited 15 for my food. They are short staffed so i understand. However, when I received my food, everything was hot except my burger. The bun, cheese and patty were all cold.
So I went back through the drive through and told the girl. She felt bad and said they would remake it. 15-20 later, she came back out with another burger. Told me it was cooked fresh which is why it took so long. Unfortunately this burger was colder than the first one, no way it was fresh.
I’ve worked in the food industry for 9 years, there is absolutely no way that burger was fresh because the patty was ice. I wouldn’t be surprised if they gave me the same burger honestly. However, I just wanted the refund for my burger. I had already ate the tots and my daughter and had ate her food too. At first they tried to get me to give all the food back when we had already ate it, I simply stated 3 times I just wanted the burger refunded I’ll pay for everything else.
I was told by the young guy there to pull around to the front and he called his manager. He said “we can’t refund all your food”. To which I said again, I don’t want a refund for it all only the burger. They kept acting like they did not want to refund me at all, but I didn’t want to pay for something I had already been waiting an hour now for and is still ice cold.
At the end they refunded me $10 and the guy seemed very annoyed by it. I get it, it’s the food industry. I know how it is, but today sadly would probably be my last time there.
JS
Jacob Sizemore
May 28, 2026
Whats the point of calling it a breakfast toaster, if you only serve them on plain white bread, no butter or toast.