Jimmy John's

Reviews

• CT

  Caesar Tavoletti

  May 12, 2026
  1.0
  Ordered delivered. Was delivered the wrong sandwich. Called store. Store stated they would remake and deliver to my work. No new sandwich arrived. After work I went to the store. With the original sandwich gave it to them and they promised a refund which I have yetbto receive. I called jimmy johns customer service who reached out to ownership more then 4 times for them to contact me and still nothing. Including no refund. Do your self a favor and go somewhere else. Or they will steal your money also.
• AR

  Andrea Rhodes

  Apr 30, 2026
  2.0
  The young adults there weren't very friendly and didn't want to take our order and they had no napkins the tables were dirty. Over all didn't like it. Amd the guys working there were wearing ear buds also.
• RC

  Robert Cote

  Apr 23, 2026
  1.0
  The girl working the register rubbing her belly and mumbling I didn't realize she was doped up or I would have left. Turned around because she was alone and made my sandwiches but I got 1 sandwich and a pickle so I had to go back to get the sandwich I ordered and return the pickle I didn't order and the girl was still alone and doped up and still messed up the sandwich again I have a picture . I won't be coming back to this location and they need to drug test
• LK

  Linda Kaiser

  Apr 14, 2026
  5.0
  Ansley is phenomenal very friendly, polite and helpful. She listened to my request and I watched as she cleaned the place as I ate my sandwich l. I want to come back more often because of her great service.
• TS

  Tory Sullins

  Apr 8, 2026
  1.0
  We placed a $60 order online and upon picking up the order, only one worker was available so I had to wait for him to complete the order (no problem at all). As I’m waiting on the order, an employee walks in, holding a dog in her arm, proceeds to go behind the counter in the kitchen area to clock in, then sits next to the counter as she waits for someone to pick up her dog. She informs the one guy working, Chris (turns out he’s a manager), she’ll go put the dog in the car and he insists she stays put with the dog. He finishes my order and sits it on the counter that the dog was previously near (the employee didn’t wash her hands upon going into the kitchen and clocking in either). At this point, I’m deterred but proceed to take my order. Once I arrive home, the gyro I ordered is completely cold, meat and bread, it’s advertised as toasted and shows on the receipt. My ultimate Italian was extremely sloppy and thrown together, and the bread was a bit charred. I proceed to call and make the complaint for the low quality of the two of my five sandwiches. An employer directs me to call the manager, Chris, who made the sandwiches. Upon notifying Chris of the low quality, he proceeds to become argumentative telling me he made the sandwiches the correct way and it’s just my opinion that they’re not of good quality. I inform him it’s not up to debate a customer on opinion for standard of quality and the gyro literally being cold when it says toasted on my receipt and when I place the order. I then inform him that if it isn’t toasted (semantics) it’s false advertisement on Jimmy John’s behalf. I ask how can the issue be resolved to which he says he will not refund me because he will have to refund the entire $60 not just the two sandwiches and his words were “I’m not going to refund a $60 order”. I inform him that at this point, I’ve witness health code violations as I watched his employee walk into the kitchen with the dog and stay there with no sanitary precautions taken. He then tried to argue with me saying “this is crazy bro, I told her to take the dog out”, a defiant lie. He proceeded to hang up on me. This was absolutely unprofessional and I’ll be sure to report this to the corporation and to the health department.