Santoro's Italian Kitchen is a family owned business known for generous portions of old-school, Italian-American classics, all served in a family friendly atmosphere. Pizzas, (both New York & Wood-Fired,) house-made pastas and cheeses, and authentic desserts are just a sample of what you can find on the menu. Guests can also enjoy a private upscale dining room with an exclusive menu, as well a casual lounge with a full bar. Come visit Santoro's on Lake Oconee for a wonderful lunch or dinner!
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.