We are thrilled to announce the reopening of the restaurant at The Landing and are excited to share its new name: ESSĒ. This name celebrates food and gathering moments as the essence of good living and vibrant community. Drawn from its original Latin meaning “to be”, ESSĒ will be a place to define the essence of Reynolds and the family and community spirit that makes it such a special place to live and dine.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.