Johnny's New York Style Pizza

Reviews

• DB

  Diane Beck

  1 day ago
  5.0
  Great all around with only one exception.... Can definitely be expensive.... But if you're looking to splurge for a really good family outing and good dinner great place to be
• UV

  Uma Vullaganti

  6 days ago
  5.0
  Most friendly staff, Melissa waited on us with a million dollar smile. Service tops. We ordered a sandwich not on the menu and Chase created a master piece! The perfectly toasted veggie sub with spinach and all the veggies to die for. Thank you!!!!! We ate it so fast wish I had a pic to share.
• NN

  None

  May 9, 2026
  4.0
  Well this was something. I ate here with my family last night and want to give a helpful review. We arrived on a Friday evening not packed but a decent size dinner crowd. Seated quickly. After that point we just sat. As we waited I always observe the environment. There were quite a few young waitresses. More than enough for the amount of customers. However, none of them had any interest in taking another table. We continued to wait and they just kept passing. Not a single one even made eye contact or looked in our direction. I told my wife it feels like college girls who need just enough money for make-up, phone bill, or party money. As if they were waiting to see if the other waitress was going to take us. Finally, I start waving my arms and calling out. Nothing! As if we were ghosts that couldn't be seen or heard. Finally, my wife grabs the menu and goes to the register to order where another challenge begins. Ordering drinks while pointing at the menu was like speaking a foreign language to these girls. You could see it in their eyes and faces that their minds were not there. Now, friday night and college girls I get it. Now while all this was happening the bartender saw it. He saved the night. He came over, apologized and quickly made things happen. I appreciated his acknowledgement. The food was actually good. The salads were fresh as well. The pizza doesn't outbeat everyone but it definitely contends. The environment was clean and an attractive setting. The retail parking spaces are confusing and walking up those steps could be challenging for some. But not things I would blame the restaurant for. The dazed and confused young waitresses bring the rating to a 3 star, but I give a star back for the bartender for 4 stars. I also know businesses across the country are hurting to find and hire people who want to work. It's rampant. If this was my business I would not waste my time hiring more of the same. In this case I would hire one person. Another bartender. I would take the current one and make him a floor supervisor to lead, guide, and assist these young girls and even step behind the bar with a new bartender. I would also require a percent dividing of everyone's tips to him to cover what he would give up in tips to take the position and give the badly needed oversight. Those in the kitchen did well and the food reflected it. This restaurant should have no problem maintaining 5 stars at all times.
• EH

  Emma Harper-Carver

  May 6, 2026
  5.0
  If you’re looking for GREAT pizza, wings, or desserts, with even better service, then you have found the place! Crystal behind the bar is amazing and great conversation. Overall a great atmosphere and a hidden gem on the Gainesville Square!
• MM

  Monica

  Apr 24, 2026
  1.0
  I am writing to formally report an unacceptable customer service experience that occurred during a recent visit to your location. While waiting at the counter to pick up my order, I was completely ignored by the employee identified as “Sarette” (spelling may be incorrect). I had been standing there patiently while she finished assisting another customer. However, when a group of customers walked in behind me, she immediately acknowledged them and stated, “I’ll be with you soon,” without ever acknowledging my presence. At no point did she greet me, apologize for the wait, or show any basic level of courtesy. The contrast in how she interacted with the group behind me versus how I was treated was noticeable and unacceptable. As a paying customer, I expect to be acknowledged and treated with professionalism and respect. This experience was not only frustrating but also concerning. I would like a clear explanation as to why I was treated in this manner and what steps will be taken to ensure that this does not happen again to myself or other customers. I will be escalating this matter to corporate, as this type of service does not reflect well on your brand or customer standards. I look forward to your response.

Frequently Asked Questions About Johnny's New York Style Pizza