Pizza Hut

Reviews

• TL

  TIFFANY LASHEA

  May 5, 2026
  5.0
  Cynthia, the store manager, is truly exceptional. After a mix-up with DoorDash resulted in our order being canceled, even though the food had already been prepared, she stepped in without hesitation to make things right. Instead of letting the situation end there, Cynthia went far beyond what anyone could reasonably expect. Knowing the meal was for my elderly in-laws, she personally drove the food to their home to ensure they still received their lunch. Her compassion and willingness to go the extra mile turned a frustrating situation into a genuinely heartwarming experience. It’s rare to encounter someone so dedicated to taking care of customers. This store and Cynthia's kindness made a lasting impression on our entire family.
• TT

  Trepid

  Apr 24, 2026
  5.0
  Benita was extremely helpful, ensured all orders were accurate, and got everything out quickly and efficiently.
• CT

  Courtney Tant

  Apr 12, 2026
  5.0
  Best service ever! Benita was amazing!! We will be back!! Thank you guys!! -The Mosleys
• KK

  Kathy

  Mar 31, 2026
  1.0
  I had an extremely disappointing experience at Pizza Hut on the night of March 30, 2026 around 9:00 PM. The manager/shift lead on duty, Labronzo Tomlinson, (see attached image) was answering the phone and intentionally hanging up on customers who were trying to place orders. I personally experienced this, and when I arrived at the store there were multiple other customers in the parking lot complaining about the exact same issue. Instead of assisting customers or addressing the situation professionally, he was rude, dismissive, and extremely unhelpful. Unfortunately my family and I were unable to place our food orders because of him! This kind of behavior is unacceptable for someone in a management position and reflects very poorly on the store. Customers should not have to deal with being hung up on or treated disrespectfully when trying to place an order. This experience was a complete disgrace and I will be filing an official complaint with corporate regarding this incident.
• AW

  Andrea Wolfe

  Mar 30, 2026
  1.0
  Today, 3/30/2026, around 9:30 PM, I called this location multiple times trying to place an order, and it appeared that the MALE MANAGER himself with a slight country accent was the one picking up the phone and INTENTIONALLY hanging up on customers. When I finally spoke to him by having to contact the call center manager to place a call directly to this location, I explained the issue to him and asked if it would be investigated. He completely ignored my concern and request and asked what I wanted to order instead. I then asked for his name after his VILE & VICIOUS attitude was displayed over the phone and he refused to give his name and hung up the phone on me. I called back several more times, asking again for the manager’s name, and he continued to refuse and hang up. As someone who works in corporate, I know what professional customer service should look like, and this behavior is completely unacceptable. It is deceptive, morally wrong, and harms Pizza Hut’s reputation and business. A manager intentionally hanging up on customers and refusing accountability cannot be tolerated. I strongly urge Corporate to investigate this immediately.

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