Domino's Pizza

Reviews

• CC

  Closing Circles

  4 days ago
  1.0
  I placed my order online at approximately 11:01 PM while already waiting inside the store. After requesting garlic sauce on my pizza, the employee identified as Gregory deliberately delayed making my order for over 30 minutes. During this time, I remained inside the store waiting without receiving any clear communication or resolution. What made the situation even more frustrating was that my order was marked as “picked up,” despite the fact that I never received my food. This behavior appeared intentional and was extremely unprofessional. As a paying customer, I expect respectful service, accurate order handling, and honesty from employees. This experience was disappointing, inconvenient, and unacceptable. I am requesting that this matter be investigated immediately, including reviewing the order timeline and store camera footage if available. I hope management takes this complaint seriously and addresses the conduct displayed by Gregory to prevent this from happening to other customers.
• KN

  Kandili Nwakwesi

  Apr 19, 2026
  1.0
  Every single time I ask for extra of a topping, they make sure to charge me extra but not actually add any extra. Thanks for wasting my money
• RH

  Regina Davis Hollis

  Apr 10, 2026
  2.0
  This store left off my drink said they would have it delivered back out and didn't. I tried to get the drink on my next delivery and the manager refused saying he didn’t have a note from the manager to do that. Customer service is dead. I actually order from them at least 3 times quarterly average $25 orders
• JM

  Jaren Morris

  Mar 21, 2026
  1.0
  Horrible delivery experience. Ordered around 630p with an expected arrival of 720p to 747p. 10 minutes before arrival after item having left the store, tracking says that arrival will now be approx 830p. Shortly after this, tracking says it's been delivered. Items were not delivered at this time. I called the store 15 minutes later and was immediately placed in hold. After being on hold 12 minutes, someone else from my house called, was answered and able to explain the issue while I'm still on hold. The person on the phone said the same things about too many orders, not enough drivers but she knows the driver who has our order and she'll call him. Food should arrive in 10 minutes which it did, 2 hrs after the initial order. I was STILL on hold and stayed on hold for 25 minutes with no answer. The food was cold, did not appear to be fully cooked (tasted fine) and I did not get the ranch cups that I paid for. Fully disappointing experience. I will not be back.
• CC

  Chloe

  Mar 15, 2026
  1.0
  I’m writing to report a very concerning experience I had at your restaurant today. When I opened my pizza, and unfortunately after taking my first bite, I discovered what appeared to be a large foreign contaminant on one of the slices (a gray, fuzzy clump attached to the toppings). I have attached a photo for reference. What made the situation more concerning was that the general manager, Marcus, was present when I brought it to their attention, and the issue was not handled in a professional or apologetic manner. To be more specific, when I asked Marcus if he could look at toppings placed on pizza before placing in he oven in my requested remake of order he stated "I'm not going to do that". Which led me to promptly asking for money back. There was no clear acknowledgment of the seriousness of the food safety concern. Finding something like this in food is extremely alarming, and the response from management did not reflect appropriate concern for customer safety or satisfaction. I would appreciate this being reviewed by corporate or upper management. Please let me know how this issue will be addressed.

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