The IEHG Mission is to serve our guests and team members with Intentional Expectations and Hospitality by crafting every detail of our restaurants in each IEHG Restaurant. Intentional Expectations means to serve every guest and team member with kindness and respect. We are and will remain a family owned and faith-based restaurant that believes in fun, integrity, and hard work.
We do this through superior quality food and beverages, intentional hospitality, sales growth, cost controls and treating our Team Members with care and courtesy.
Here at IEHG we believe our team members come first, and our success depends upon building and retaining a team capable of delivering an exceptional dining experience to every Guest, every time.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.