The guy at the second window was soooo horrible. Ba-da-ba-ba-baaaaammmm… I’m not really loving it.
I asked for Sweet & Sour sauce because, honestly, every time I ask for it at the ordering window, they somehow never remember to put it in. So this time, I tried asking for it when I picked up my food. He tells me it’s already in the box… when I literally ordered a cheeseburger. Like, dude, I didn’t know you could see the future and know what was going to be in the box before it was even packed.
Then he told me to pull up to the third window and wait for my drink, when it takes two seconds to throw out the old drink and pour a new one. On top of that, his attitude was horrible, and he kept talking back instead of simply trying to help.
And the fries were really old and overcooked. Usually, the fries here are fresh every time I go, so that was another disappointment.
This used to be my go-to McDonald’s, but unfortunately, the daytime service is just not it anymore. Really disappointing experience.
We were there about 30 minutes ago, Tuesday 515pm ish. The guy giving out food at the drive thru needs to be terminated immediately. He has the worst customer service and attitude. And the fries were OLD, DRY, and OVERCOOKED.
We ordered the gorilla hamburger meal, and at the second drive thru we asked for sweet n sour (whenever we ask at the first point of contact they forget it 70% of the time so we resorted to asking at second window) the guy rudely says that the sauce is in the box. We ordered a burger, why would the sweet n sour be in the box? It wasnt. Also the drink was wrong, and we were told to drive up to the last little area past the drive thru, for a drink ! Man we love this mcdonalds at the late nights but daytime be rough
SB
Santerri Baker
5 days ago
I ordered here the McDouble meals, and when I paid I noticed that I was upcharged in everything. All my drinks were up charged without me saying so, and they charged me for sauce.The meal automatically comes with sauce. I never asked for an up charge so when I asked them at the window the manager said I asked for it and she heard me on the speaker say so. They were lying and trying to get more money which is dumb. This is my reminder to not eat out anymore anyway. They will sneak in charges to get more money and not do right when corrected. Yall start cooking yall own meals ain’t no telling what they feeding us anyway
MB
Martha Barrios
6 days ago
I dont think its crazy to expect what Im paying for. I ordered a McChicken meal and the sandwhich was fine but I mean look at how many fries I got 😐. Im used to locations being stingy but this is the craziest so far. Ontop of that the hispanic boy at the window (at 6:20pm on 8/23/26) is like… lost. Im asking for my drink and he’s saying “huh” over 3 times, then forgets the straw. Brother I get the convo can be interesting but be real, overall this sucks.
Store manager was rude obnoxious and I felt i was racially discriminated against and im escalating it until something gets done