Papa Johns Pizza

Reviews

• LR

  Laquisha Kelsey (Renae)

  Jun 25, 2026
  1.0
  I’m a doordasher and whoever the light skin girl is DO NOT need to work there at all nastiest attitude
• RR

  Rocko

  Jun 13, 2026
  1.0
  I have completed approximately 1,400 deliveries from this location and have been a resident of the DeKalb County area for approximately 30 years. Throughout my years of pickups from this store, I have generally maintained professional interactions with staff and have not experienced issues of this nature. During this pickup, I was instructed to retrieve a pizza bag from my vehicle before the order would be released. Although I disagreed with the manner in which the policy was being enforced, I remained respectful, complied with the request, returned with the bag, and confirmed the order when instructed. Despite complying, the interaction escalated unnecessarily. I was spoken to in a dismissive and hostile manner, referred to with derogatory language, and subjected to comments regarding my vehicle and my work as a DoorDash driver. I was left feeling humiliated and disrespected while attempting to perform a delivery. I also observed what appeared to be similar treatment toward another younger female delivery driver. After leaving the store, she expressed frustration regarding her interaction with staff, which led me to believe my experience may not have been an isolated incident. What concerns me most is not the policy itself, but the manner in which it was enforced. I understand that management and staff have the right to implement store procedures. However, no employee should be speaking to customers, contractors, or delivery drivers in a disrespectful, degrading, or confrontational manner. I respectfully request that management review any available surveillance footage from approximately 4pm June 13th identify the employees involved, and determine whether their conduct reflects the standards and professionalism expected by Papa John’s. Additionally, due to the seriousness of this incident, I am evaluating whether to submit complaints to appropriate consumer and business oversight channels if this matter is not adequately reviewed and addressed. Thank you for your time and attention to this matter. I look forward to your response and to understanding what steps will be taken to address these concerns.
• CA

  Christopher Adams

  Jun 10, 2026
  5.0
  Very good service and the food was the best pizza I’ve eaten at a Papa John’s
• SA

  Seraiyah Atkins

  May 26, 2026
  2.0
  When I walked in, there were 3 frustrated customers already there claiming their food should have been ready 15 min prior. There was only two employees working; one was clearly new and slowly preparing the food; the other one was preparing the dough with no gloves on then came and stood over the other employee with instructions, then instead of a helping hand. All Of this occurred before I was ever greeted or even acknowledged. I stood at the register close to 10 min when the associate came out, called my name. My pizzas weren’t even sliced. So much for ordering ahead and still having to deal with this
• CH

  crystal humphrey

  May 24, 2026
  1.0
  I'm big on given reviews with the intentions to give a good one! however, I'm disappointed the staffing. It's not good understaff , their timing , they're focused deliverance is poor, the quality of the Pizza, food dishes is disapponted.The wait time is outrageous!!!! This location and overall papa john's needs to do better!!!!