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Jimmy John's Sandwiches
Brand Certified

Jimmy John's

3.2
(361 reviews)
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Business Details

335 W Ponce De Leon Ave, Decatur, GA
30030, United States
(404) 474-6999
https://locations.jimmyjohns.com/ga/decatur/sandwiches-1605.html
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About

Sandwich Restaurant
Sandwiches made with hand-sliced meats, fresh veggies and bread that's never more than 4 hours old. Freaky Fast® makes it Freaky Fresh.® Order online for delivery or pick up.

Details

  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available
  • Requires reservationsNot available

Location

Jimmy John's
335 W Ponce De Leon Ave, Decatur, GA
30030, United States

Hours

Monday10:00 AM - 9:00 PM
Tuesday10:00 AM - 9:00 PM
Wednesday10:00 AM - 9:00 PM
Thursday10:00 AM - 9:00 PM
Friday10:00 AM - 9:00 PM
Saturday10:00 AM - 9:00 PM
Sunday10:00 AM - 9:00 PM

Menu

1 menu · 187 items

Explore offerings from Jimmy John's on 335 W Ponce De Leon Ave in Decatur, with popular $5.99 sandwich deal, what’s new, toasted sandwiches, and wraps available at this location.

Menu

187 items

Reviews

3.2
361 reviews
5 stars
131
4 stars
56
3 stars
32
2 stars
33
1 star
109
  • CS
    Caroline Smith
    Oct 5, 2026
    5.0
    Tyler was the nicest employee I have ever met at a Jimmy John’s! She was so personable and kind! She made my day! And the food was prepared perfectly!
  • RD
    R D
    Oct 3, 2026
    5.0
    Where do you park!?!?
  • MM
    Matthew McKenna
    Sep 20, 2026
    1.0
    My recent experience with this location has been laughable. I made an online delivery order and received a call 20 minutes after ordering from the store telling me that they don't have any bread. The asked if it was ok to make my sub on two Little Johns instead. At that point, I had already paid online, so I said ok. I began to track the order progress on my phone. 20 more minutes went by (40 min after initial order) and the order progress still said "preparing order". I called the store to ask about the delay and was told that they gave my order to a Door Dash delivery person. It was another 20 minutes (1 hr after initial order) after making that call when I saw the status on my phone change to (Delivery on the way). I started tracking the Door Dasher and their location wasn't moving. I waited 30 more minutes before checking again and when I did, their location had not changed. It has been 1 hr 30 min past making the order and I was notified thru the appt hat the delivery was taking place ON FOOT!!!!!! I got in my car and drove to the store. When I went in, I saw two employees doing nothing. I told them I ordered 2 hours ago and my food was with someone on foot nowhere close to my residence. I asked for a refund and was told that only a manager has access to the register to make refunds. So I asked if they could remake my order since I was standing right in front of them so I could just take it home and eat. They were very rude and dismissive. They said they didn't want to make me another order because once the sandwich leaves the store, it isn't their problem anymore. I got them to remake my order. I asked when a manager would be working so I could still get a refund being that this was now 2+ hours after ordering and I had to get in my car to go to the store to pick up my own delivery order. They said to come in the next day. After getting home, I sat down to eat the order they remade for me and it was completely wrong. Almost like it was on purpose. It wasn't even close to what I ordered. The next day, I want into the store to see the manager to get my refund and the same guy was in the store working. I asked for the manager and he said "why are you back here again?". I told him I was there to get the refund from the night before and he said "why would we give you a refund if I re-made your food for you?" I told him it was because I waited over 2 hours for food that I had to drive to the store for myself, and the Door Dasher they gave my original food to...ON FOOT I might add never made it to my house. He said he doesn't have access to the register for refunds. I asked him what would happen if he accidentally rang up an order incorrectly and had to make a price adjustment. He looked at me and put up his hands like "I have no clue". It was infuriating. A week has gone by, I never got my refund and I will never order from this location again. The employees don't want to work, they claim they don't have register access for refunds, managers are non-existent and they hand delivery orders off to Door Dashers ON FOOT! So much for Freaky Fast......
  • MD
    Monique Davis
    Sep 9, 2026
    5.0
    Chi Ken ranch is so good
  • SM
    Simply Me
    Aug 30, 2026
    1.0
    Horrible place the drivers they hire are incompetent they don't make matters right when they make a mistake I've been waiting for a refund for at least 3 months every time I called they tell me the manager is not available they need to be reported to corporate
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