Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
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I went through the drive thru with a mobile order at this location and was harassed by management. My order had been taken and received at the drive thru menu but when i arrived at the first window to get my receipt both the employee and the manager began accusing me of having driven up without going through the drive thru asking repeatedly if i had which both me and my wife responded "yes" each time and they got more and more accusatory and angry. I dont know if this is due to work stress, or us being visibly lgbt in a rural area, but refusing to accept someone answering "yes" when asking a yes or no question and then getting angry and yelling at them and accusing them is no way to treat a fellow human being. And if we hadnt gone through the drive thru then why was our app marked as accepted and our food prepared already when we got to the 2nd window. This is totally unacceptable behavior and i would rate 0 stars if i was allowed to. I will not be returning to this location and have filed a formal complaint with the company for this behavior
JJ
Jesse James
3 days ago
1.0
The attitudes of this specific McDonald’s was absolutely horrific. They were openly discussing their personal opinions about customers. They were extremely rude and they were very unorganized.
JC
Josh Coleman
May 12, 2026
2.0
This McDonald’s used to be amazing, and just gone down hill quick.
How do you mess up my order and give me sausage instead of steak , and then don’t even include syrup or butter for my hotcakes?!?
Employees here need better training and management needs to watch closer.
KD
Keleada Davis
Apr 28, 2026
1.0
Very poor service from them at 11:30 am not busy at all and yet for some reason my food was cold and hard like it was just heated up a little bit and given to me from the already cooked food under the heating lamp. My fries were cold and nasty. The only thing good that came from them was my coke. A waste of money and time going there. Please someone make some changes to this location.
BL
Blake Lands-Pinson
Apr 24, 2026
1.0
Visited this McDonald’s on April 4 shortly after lunch, and the overall experience was concerning.
The beverage station (photo attached) was dirty, poorly stocked, and had visible buildup that appeared to be from more than just a busy period. The surrounding area was also unclean.
The dining room was in similar condition, with trash on the floor, multiple tables needing to be wiped down, and surfaces that appeared to have a noticeable layer of grime. It did not look like routine cleaning was being maintained.
Customer service was also lacking. While waiting, it sounded like there was a significant amount of horseplay coming from the kitchen area. Several staff members appeared to be gathered in the back, and when standing at the counter, employees would look over but not acknowledge or assist. It gave the impression that helping customers was not a priority.
I understand that restaurants can get busy, but this felt more like a lack of organization and accountability than a temporary rush.
After leaving, I kept thinking about the condition of the beverage machine and became increasingly uncomfortable about the level of sanitation. The thought of the buildup and lack of cleaning made me physically ill, and I ultimately ended up getting sick shortly after.
What concerns me most is that many customers use the drive-thru or delivery services and never see the inside of the restaurant. Based on what I observed, that raises concerns about the overall standards being maintained.
I did reach out to the owner/operator directly but did not receive a response.
Hopefully this feedback leads to improvements, because this location did not meet basic expectations for cleanliness or customer service.
What are the operating hours of McDonald's at 3036 Villa Rica Highway, Dallas, GA?
This McDonald's location is open 24 hours a day, 7 days a week.
Is the McDonald's at this location open for delivery?
Yes, McDonald's offers delivery 24/7 at this location.
Does this McDonald's have a drive-thru service?
Yes, the drive-thru is open 24/7 at this McDonald's location.
Which payment methods are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Can I order food online or through a mobile app for this McDonald's location?
Yes, you can order via the McDonald's App available on iOS and Android, or through their online ordering link.
What services does this McDonald's offer?
Services include DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Does this McDonald's support curbside pickup?
Yes, curbside pickup is available at this location.
Are there any gas stations near this McDonald's?
Yes, nearby gas stations include Chevron Station Dallas, Sunoco Gas Station, and Buddies Gas Station which can be convenient for customers combining fuel stops with dining.
What other dining options are near this McDonald's?
Nearby dining options include Quality Chef (Chinese), Subway (sandwich shop), Domino's Pizza, and Lee’s Southern Kitchen for diverse cuisine choices before or after your visit.
Are there any notable retail or service stores near McDonald's that customers might find useful?
Nearby retail and services include Dollar General, Family Dollar for shopping, O'Reilly Auto Parts for automotive needs, and Metro by T-Mobile for telecommunications services.
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