Dunkin'

Reviews

• JD

  J J (The Dragon)

  May 3, 2026
  5.0
  Really good Dunkin location. I have a somewhat complicated order because of diet and they always get it right. They always get the mobile orders correct with the details, whereas other locations can be bad about forgetting cold foam or even sugar! Manager is very good and the staff can knock out drinks while there's a massive drive through line like it's not busy.
• VC

  Vladimir Calcano

  Apr 24, 2026
  5.0
  Thanks to gisele This young woman is exceptional—very attentive, and her customer service is beyond a 10, she deserves a 20. I’ll keep coming back to this location even though it’s farther away, just because of the outstanding customer service.
• JS

  Juliana S

  Mar 30, 2026
  5.0
  This location is the only one where my order actually tastes good. I go to other local locations in Gainesville and Flowery Branch at varying times and I can say with certainty that the Dacula location just tastes better with more order accuracy. Not to mention the team are clearly experienced and service is very fast. Also I really appreciate the remodel!
• SA

  Stephen A

  Mar 21, 2026
  4.0
  Nice staff. Quick order. I got two donuts.
• IE

  India E.

  Mar 5, 2026
  1.0
  Nicole (1021865) was very rude. I ordered 10 ct munchkins ALL glaze. She gave me a 10 ct assortment instead of my order. When I tried to get her attention at the drive thru, she didn't return until 5 minutes later Literally! Cars start piling up because she never return to the window until 5min later. When she finally came I explained how I been waiting for her to help me resolve the matter with my incorrect order. She never apologized just said "Oh & asked for the assortment of donuts back" she later gave me my correct order & still no apologies were given for the incorrect orders, long wait or neglect. I hope your company reconcile this issue.

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