Location.com logo
Brand Certified

Chick-fil-A

4.3
(2,368 reviews)

Business Details

545 Dacula Rd, Dacula, GA
30019, United States
(678) 377-7777

About

Fast Food RestaurantChicken RestaurantCatererFamily Style RestaurantRestaurant Delivery ServiceBreakfast RestaurantChick-fil-A
Welcome to your Dacula Chick-fil-A® Restaurant, where we serve quality food and exceptional hospitality every day (except Sunday). Enjoy our limited-time Chicken & Waffles and other Chick-fil-A® favorites, including our Chick-fil-A® Chicken Sandwich and Chick-fil-A Nuggets, sides like our Waffle Fries, and salads prepared fresh daily. Start your day with our breakfast menu featuring our new Cream Cold Brew. Make feeding a crowd easier with Chick-fil-A® Catering. Check our page for operating hours and dining options, including pick-up, delivery, and drive-thru, and order online or on the Chick-fil-A® App. It’s our pleasure to serve you.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Chick-fil-A
545 Dacula Rd, Dacula, GA
30019, United States

Hours

Monday6:00 AM - 10:00 PM
Tuesday6:00 AM - 10:00 PM
Wednesday6:00 AM - 10:00 PM
Thursday6:00 AM - 10:00 PM
Friday6:00 AM - 10:00 PM
Saturday6:30 AM - 10:00 PM
SundayClosed
9/7/20266:00 AM - 10:00 PM
11/26/20266:00 AM - 10:00 PM
11/27/20266:00 AM - 10:00 PM
12/24/20266:00 AM - 10:00 PM
12/25/20266:00 AM - 10:00 PM
12/31/20266:00 AM - 10:00 PM
1/1/20276:00 AM - 10:00 PM

Menu

1 menu · 78 items

Explore offerings from Chick-fil-A on 545 Dacula Rd in Dacula, with popular breakfast, entrées, salads, and sides available at this location.

Chick-fil-A Menu

78 items

Reviews

4.3
2,368 reviews
5 stars
1,654
4 stars
305
3 stars
114
2 stars
85
1 star
210
  • NB
    Nefetiria B
    6 days ago
    5.0
    I want to give an outstanding review to Allison, who was working outside at the drive-thru at the Chick-fil-A on Dacula Road. She provided exceptional customer service from start to finish. Allison was friendly, professional, welcoming, and incredibly helpful. Her positive attitude and warm personality truly stood out and made my experience even better. It’s clear that Allison takes pride in her work and genuinely cares about making sure customers have a great experience. Employees like her are a wonderful reflection of Chick-fil-A’s commitment to excellent customer service. Thank you, Allison, for going above and beyond! You deserve to be recognized for the excellent service you provide. Keep up the amazing work! ❤️👏🏽
  • LE
    Lennin Elvir
    Aug 22, 2026
    1.0
    Spend about $75 in an order and asked for ketchup and mayo when I opened the orders at home They didn’t put it this frustratingly 😡
  • BE
    Brandon Evans
    Aug 22, 2026
    1.0
    I just left that Chick-fil-A, I hardly ever to come to that one and omg. I just had the WORST breakfast there. My breakfast chicken sandwich was SO HARD and just fell apart. That dragon fruit drink I just had a week before and loved, got it here. Disgusting 🤢. Too sweet, no sprite and no ice. They forgot my straw and jelly. :::///// so annoying and I was in a hurry so I couldn’t turn around. Smh
  • MR
    Makeda Regassa
    Aug 16, 2026
    1.0
    ONE STAR — Repeated failures, zero accountability, and appalling management This was not one bad experience. This was the final straw after approximately six months of repeated problems with this Chick-fil-A location. Yesterday, I placed a breakfast order through the Chick-fil-A app at 9:24 a.m. My card was charged and my rewards points were deducted. At approximately 10:20 a.m., as I was leaving my neighborhood and checking the app, I discovered that my order had been canceled. Even worse, the order had essentially disappeared from the app, leaving me without a receipt or normal record of the transaction — yet the charge was still on my card and my points were still gone. When I arrived at the restaurant, I was told that “corporate” cancels orders and that I would have to wait approximately three business days for my money to return. That answer was unacceptable because this has happened to me before. In the previous incident, I did not receive the food, and I did not ultimately receive the money or points back as I expected. So simply telling me to trust that everything would magically resolve itself in three business days was not a solution.I explained that the trust was gone and asked for an actual resolution. They could have refunded or corrected the transaction, restored the value I had lost, or even offered lunch equivalent to the amount I had already spent. Instead, I was offered essentially nothing except the same answer repeated over and over.Despite my having already requested to speak with the director, she came out appearing confrontational, did not ask my name, did not ask me to explain what had happened, and showed no apparent interest in understanding why a customer was standing there upset in the first place.I was then told to call corporate. When I asked for the corporate number, the director initially told me to Google it myself. After going back and forth about something as basic as providing the company’s own customer-service contact information, she finally looked up a number for me — and the number I was given was incorrect. I ultimately had to pull over and find the correct information myself.To top it all off, I was told that I was no longer welcome at the restaurant and would no longer be served thereWithin approximately the last six months, I ordered ice cream for my daughter and received a cup with such a tiny amount of ice cream that it was not even halfway filled. There was so little product that we ultimately threw it away. On another visit, I purchased a large fry and received what looked like the portion of a child’s small fry. When I questioned it, I was actually told they were having an issue with the potatoes “shrinking.” If management knows there is a product or portioning problem, why is the customer expected to absorb the loss instead of the restaurant adjusting accordingly?Mistakes happen. What matters is how a business handles them. In my experiences here, there has repeatedly been little meaningful apology, ownership, compensation, or effort to acknowledge the inconvenience caused.Customers should not feel as though they are inconveniencing employees simply by expecting to receive what they ordered and paid for. Chick-fil-A has built its reputation around exceptional customer service. My repeated experiences at this location have been the opposite. If individual operators are representing the Chick-fil-A name, then Chick-fil-A should hold those operators accountable to the standards the company advertises. Technology can fail. Orders can be wrong. Employees can make mistakes. But accountability, professionalism, empathy, and problem-solving are choices. After months of problems, yesterday’s treatment completely destroyed my trust in this location. Being told I am no longer welcome after asking management to resolve a transaction in which I was charged and did not receive my food was the cherry on top. Chick-fil-A corporate needs to take a serious look at how this location is being managed.
  • HK
    Hannah Kicklighter
    Aug 15, 2026
    5.0
    i have to give a big shout out to the crew running the drive thru today (august 15) my car died when i went to the pickup window and they helped me so much!! helped me feel calm, encouraged me, and ultimately helped me to push my car into a parking spot. and on top of that the food was great. :)

Frequently Asked Questions About Chick-fil-A

What time does Chick-fil-A open and close?

Chick-fil-A hours vary by location. Most restaurants are open Monday through Saturday from 6:30 AM to 10:00 PM. All Chick-fil-A locations are closed on Sundays.

Does Chick-fil-A offer curbside pickup?

Yes! Order through the Chick-fil-A App and select "Curbside Pickup" at checkout for a fast and contactless experience.

Brand Certified Facts from Chick-fil-A

This information is certified by Chick-fil-A and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified August 23, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: