Dairy Queen Grill & Chill

Reviews

• NP

  Nikki Perry

  3 days ago
  5.0
  Good food, poor service.
• LJ

  Lyla Jane

  May 8, 2026
  1.0
  Extremely childish do not listen to a single word you’re saying to them will proceed to give orders out to the wrong people with me right in front of them and not paying attention
• WT

  Wendy Thomas

  May 6, 2026
  4.0
  Long wait. The time between ordering and receiving is too great. My blizzards were soften due to the wait.
• TS

  tony spikes

  Apr 18, 2026
  3.0
  They close dining room 30 min early but yet the drive thru is backed out into the street!
• TW

  Treasure Williams

  Apr 6, 2026
  1.0
  I ordered 20 minutes prior for 3 med blizzards. Arrived 2 minutes before the pickup time which was 9:02. Came in and the lobby was full with people full of attitudes and not a single one serviced or satisfied. I waited patiently to be spoken to...10 minutes standing there , no one spoke. Just kept looking and would walk pass. The girl , light skin , black curly hair . Looks kinda mixed was making so many loud comments to a coworker OUT LOUD "YES ? IM MAD AT YU WHAT DO U WANT" "kill me now" "I hate my life", she said all of those things. I finally approached the register fully because now I'm irritated at the lack of communication and customer service and the manager (Indian man, short black hair) stood there and looked me dead in my eyes 3 times and said absolutely nothing. Not even " give me one second please". Mind you... I'm completely understandable, it's a Saturday night ,very busy.. I understand. I said excuse me and got ignored by him. I then said excuse me to the mix girl and she looked at me , my friend stopped me and spoke to her and said "hey are you working at the register" she ignored her , went around the manager and hid .. then came from under him and went to the register, did some tapping and said "now I am" .. I asked her about my online order and she walked away and said absolutely nothing. Didn't go to anyone , didn't ask anyone. Just went to stacking cups... A white male started yelling my name without even knowing I was there... I grabbed them out of patience and ice cream was all over the cups. They were melted and the tops were off. We had to clean off our cups at the counter because of how much they were spilled .. Terrible customer service . after that experience I honestly don't want to visit another location again. Everyone seemed lazy except for the manager and he just lacked customer service so the establishment itself is an overall ZERO. the mixed young girl needs to be fired because there is no way she should speak like that in front of a customer let alone a FULL lobby of them. I'm in my 20's and I'm writing a bad review like I'm 60 because it was that TERRIBLE.

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