KK
kafou kafou
Sep 26, 2026
This was a takeout order, therefore I cannot grade the Atmosphere. I placed the order on the website and had to go pick it up myself, but this is not the restaurant's fault. My food was fantastic as usual. I have patronized all three Metro Atlanta locations and the food is consistently amazing.
FM
Fransau McDonald
Sep 26, 2026
Second time visiting and we were very disappointed. Spent $150 dollars for terrible service and cold, over seasoned food. Had to ask for water more than once, was forgotten about after appetizers were served. Ordered two shots and manager got an attitude when we asked for salt and lime. They were out of salt. Ordered the Geechee pasta w/ shrimp, crab, and sausage and was told that the crab was in the sauce. Not at all (deceiving menu). Food came out late, cold and dry. Had to request more sauce for the pasta. Table was broken and we had to move to another table. What’s sad is, this was the same table from last year that we sat at. Still broken a year later. Automatic 20% gratuity for 2 people😡. While on our way out we overheard the manager tell one of the servers to charge another table 20% gratuity just because they were complaining. Must worse experience the 2nd time around. Review is to improve service not to hurt the restaurants reputation.
SM
Sam Madison
Sep 26, 2026
Virgil’s ruined my Friday date night.
We were seated quickly and the food came out fast, but unfortunately, that was about the best part of the experience. The restaurant was extremely loud, the karaoke/trivia setup wasn’t very well organized, and the DJ mostly played 90s R&B with very little variety.
The food was the biggest disappointment. My chicken was hot, but the collard greens, mac & cheese, and candied yams were all room temperature and lacked flavor. The mac & cheese was honestly some of the worst I’ve ever had, and the yams were barely sweet.
Nearly $80 for this meal was not worth it. Unfortunately, I won’t be going back.
Third visit to this location and each time the quality of food and service declines. I highly suggest that the manager conducts table touches.That way he can address issues as they arise.The server seemed overwhelmed and forgot simple requests. She didn’t forget to charge the gratuity though. I suggest that if you dine here, request an itemized receipt BEFORE paying. The automatic 20% gratuity added to checks $100 or more, should only be added if the subtotal is over $100 PRE-TAX. Why would we tip on government taxes as well as the cost of food and drinks?
AT
Amanda Thompson
Sep 19, 2026
Visited Virgil’s today and was really disappointed. Our server, Xavier, left us waiting more than ten minutes just for plates and water, as are our Bussin muffins sat in a basket . When the food finally came, both salmon dishes were cold. My friend asked for hers to be warmed up( I knew better ,then to send my plate back because of the water ,plates , and hot sauce , that I never received)after another ,15 minute wait, the plate came back even colder. When it was time to check out. He asked if we wanted separate checks, even though she returned the food.I recommend this restaurant to my friend, since it was her first time, honestly disappointing and didn’t feel like the care you’d expect. Hopefully management takes steps to improve both service and food quality.” Bring back those Google Cards that the servers had to use to ensure a good service. Because what we experience today was sad and careless behavior . Especially when going out of the way to patronize Black own business.