Frozen Notes Pizza & Karaoke Bar

Reviews

• NB

  Natina Bates

  Sep 20, 2026
  5.0
  Jaz and the crew showed me and the VI crew a great time. We stepped out on a Sunday to have a good time and frozen notes showed us a great time. The karaoke was fire, the drinks and hookah Set the vibes. Come hang with them!!
• BS

  Bryana Scretching

  Sep 20, 2026
  3.0
  food was good, drinks are strong. service is horrible i can say whoever had the guy waiter was very attentive and polite to his guest unfortunately that wasnt my server those women need to be more welcoming
• CL

  China Lee

  Sep 19, 2026
  3.0
  Let me state the good first: Zariya is the only reason I even stayed. She definitely turned our experience around. I really appreciate her for stepping in and taking over. Cons: One of the security guards was terrible. Attitude piss poor. When I say he was just bitter and rude. If you didn’t want to work, go home. People arrive excited and ready to enjoy karaoke and pizza, but he greeted us with negative energy. I used to go to the old location in Old Towne Conyers and have always had a great experience, but this was my first time at this location on Flat Shoals Rd. We waited 30 minutes after being seated before anyone acknowledged our presence. We had to stop a server to ask who was assigned to our table and they had to search for one. It was not a packed night at the time we arrived, so there was absolutely no reason why a server had not been at our table to take our orders. It took our server multiple times to get our order correctly. They were completely out of fries. We finally got the orders in & 5/7 of us were served rather quickly. My husband and I JUST received our food in togo boxes at 11:40 after sitting down at 9:15. We asked multiple times about where our food was and the server had no answers. After asking multiple times she said one of the toppings we ordered wasn’t available and the kitchen was backed up because of it but never let us know. We finally were able to speak to management to get some sort of resolution, but it took another 30 minutes for our food to come out. We do want to thank Zariya for being so swift with assisting us.
• CB

  Charles Bailey

  Sep 15, 2026
  1.0
  Unfortunately, I had almost the exact same experience as another reviewer regarding the seating and customer service. After driving an hour and a half through Atlanta traffic to get to this venue, the last thing I wanted to hear was that because I was dining alone and there were no seats available at the bar, my only option was basically to stand and wait. Who wants to stand after driving that long just to get there? I highly recommend that the owner reconsider the seating policy and provide reasonable seating options for solo customers. A person dining alone is still a paying customer and should be treated with the same consideration as a party of two or more. The unfortunate part is that I heard that the food is actually very good, but good food alone isn’t enough to bring me back. Based on my experience, I will not be returning. At the end of the day, good customer service matters, and that’s where I choose to spend my money. 💴
• AS

  Alexus Sheppard

  Sep 5, 2026
  1.0
  Edited Response to owner: nobody was disrupted at all she was just upset that she couldn’t intimidate me into keeping something that I said I do not want because it was not properly made. I made pizzas for 10 years I can guarantee you overcooked cheese pizza does react that way and get burnt bubble on them. You could never get the chance to serve me that trash again. Now you be blessed. This place is literal trash. The bartender/manager, whose name is Quita, I believe, needs a real reality check. She thought she was going to intimidate me by slapping her hand down on my table after I said I did not want the pizza I ordered because there was NO PEPPERONI OR BACON on it. When she couldn’t scare me, she decided to bring “security” over to intimidate me and make me leave, even though I was already leaving. I was simply waiting for someone to take the CHEESE PIZZA that I didn’t order off my table. Not only have I been eating pizza my entire life, but even a two-year-old could taste the pizza and tell that there was no pepperoni or bacon on it. Three different servers agreed with me that it was a cheese pizza, and they also agreed that the bartender/manager was being rude. They apologized profusely on her behalf. The way this situation was handled was completely unacceptable. I came in expecting good food and decent customer service, and instead I was treated as though I was the problem for pointing out that my order was wrong. Management seriously needs to address this type of behavior. I have attached a picture. The brown spots are just burnt cheese and NOT any toppings. If I spent $90 why would I try to get over on a $15 pizza? Let’s be fr.