DD
Dakota Daniels
3 days ago
Pulled up to speaker and no one said anything to me for 5 minutes then finally came to speaker and said “one moment” then 5 more minutes and they said “only accepting cash”. I wish they would have told me that before I waited 10 minutes with a crying baby in my car.
EH
Ebony Champaine Huggins
Sep 20, 2026
The decline in service has been evident the last few months, but this more recent visit proved this location is subpar to say the least. The thing taking our order gave no introduction, rushed us even though we hadn't completed the order, then when we asked for patience it ignored us until we left. People should not work jobs they're not competent enough to handle.
I genuinely don’t know if the issue at this location is the speaker system, understaffing, or something else, but ordering here has consistently been frustrating.
I tried using the drive-in stalls twice. Both times, I pressed the red button once or twice and waited, but no one responded. I didn’t even get a quick acknowledgment. Because of that, I started using the drive-thru instead, thinking it would be easier.
I’ve had a couple of okay experiences in the drive-thru, but other times I’ve had to repeat my order several times because it seemed like they couldn’t hear me. I’ve also sat at the speaker saying “hello” with no response at all.
The employees who actually bring the food out have generally been fine, which is why it’s hard for me to pinpoint exactly what the problem is. However, the lack of responsiveness when trying to place an order and the inconsistent service have become a pattern.
At this point, I’ve made it a habit to avoid this Sonic even when I’m craving a slushie. I’d rather go to the Sonic on Whittlesey Boulevard if I’m in the area than go to the Sonic on Milgen Road.
MP
Mercedes Parks
Aug 20, 2026
This is the 3rd time this year I was not even acknowledged at a stall even after pressing the button numerous times. We usually order online and when we go to get our food at least one thing is “sold out” I’ve never had a pleasant experience with anyone I have met face to face there.I'm here now and I’ve been waiting 30 min for a CUP OF ICE. No telling how much longer I’ll have to wait. There is no apology for the wait nothing .
They open at 9am, several times I've come at 9:10 ish with my daughter to order and they just simply don't answer any speakers. I tried again today. I pushed the button, sat for 10 minutes and no answer. I try the drive through, no answer. Today I noticed a car pull up and picked up a mobile order while I sat waiting. So I placed a mobile order, and sat for TWENTY minutes waiting on the food. The server came out and sat at her car for a few minutes. I don't know what I did wrong here. Y'all have been open for 30 minutes now, it's not my fault for ordering food.
When she finally brought the food out. She tried to imply it was my fault because I "put the wrong stall number"
Which means she acknowledged she saw me sitting outside and tried to play dumb about withholding my order.
I still wanted to kill them with kindness so I wished her a nice day and asked if they had a public restroom for my potty training 2 y/o who had sat there for 30 minutes. She said no and I said thank you, have a nice day
I pulled out of the parking lot and saw she had lied to my face as the restroom was right there ok the side.
I don't understand how people can just be so mean because someone ordered food at the place they work at.
If you don't want to take orders at 9, open at 10