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Baskin-Robbins

4.3
(315 reviews)

Business Details

2445 Airport Thruway, Columbus, GA
31904, United States
(706) 507-3300

About

Ice Cream ShopDessert ShopCake MakerBaskin-Robbins
Visit your local Baskin-Robbins at 2445 Airport Thruway, Columbus, GA — your destination for premium ice cream, frozen desserts, and custom cakes. Baskin-Robbins features its world-famous 31 flavors, with rotating selections and endless combinations available every day. Enjoy hand-scooped ice cream, specialty sundaes like the Banana Royale, Brownie Sundae, and Banana Split, plus a full lineup of beverages including Mangonadas, Milkshakes, Smoothies, Floats, Fizzes, and Cappy Blasts. Customize your celebration with made-to-order ice cream cakes or take home Pre-Packed Quarts, Fresh Pack Quarts, Polar Pizza® Ice Cream Treats, Boxed Novelty Bars, DIY Kits, Creature Creations®, and Fresh Baked Waffle Cones. Every visit is a reason to Seize the Yay™ — order online or through the BR Rewards App for pickup or delivery.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Baskin-Robbins
2445 Airport Thruway, Columbus, GA
31904, United States

Hours

Monday11:00 AM - 10:00 PM
Tuesday11:00 AM - 10:00 PM
Wednesday11:00 AM - 10:00 PM
Thursday11:00 AM - 10:00 PM
Friday11:00 AM - 10:00 PM
Saturday11:00 AM - 10:00 PM
Sunday11:00 AM - 10:00 PM

Menu

1 menu · 189 items

Explore offerings from Baskin-Robbins on 2445 Airport Thruway in Columbus, with popular flavors, scoops, cappy™, and refreshing beverages available at this location.

Baskin-Robbins Menu

189 items

Reviews

4.3
315 reviews
5 stars
213
4 stars
54
3 stars
14
2 stars
5
1 star
29
  • JB
    Jennifer Biggers
    Jun 26, 2026
    1.0
    My family and I just visited this location this evening, there were two brunette employees that were sweet as pie, very helpful made eye contact and greeted us when we came in. The blonde young lady on the other hand was rude she never once made eye contact and made us feel like we were bothering her mind you we realize it was after 9pm but we are aware they didn’t close until 10pm. She practically tossed our ice creams cups on the counter and didn’t say anything at all. She was cold and very standoffish. My husband and daughter asked her for a sample and she blew raspberries while rolling her eyes as if she was annoyed and didn’t want to be there. I see she’s young and probably learning how to maneuver herself in a job but that’s not how you give customer service. I asked the sweet girl that checked us out what the girl’s name was in the brown shirt she said she had to ask her if she could give us her name, she said she didn’t want to give us her name but she’s the assistant manager. I said that’s fine, I’ll just let corporate know it is the only blonde girl working on Friday 6/26. I’ll also be calling corporate. She needs better training and guidance because as an assistant manager that is not how you lead from the front.
  • LL
    Latosha N. Harrison Ministries, LLC.
    Jun 25, 2026
    3.0
    I am not completely satisfied with the service. I ordered online 20 minutes ago before coming to pick up, and I was told the order would be ready at 6:50pm. I walked in there were 3 employees who did not greet me as I walked in I had to announce myself and name to be acknowledged and was told by an employee, " Okay " I'm making it now only to be leaving with my order at 7:01pm. Just horrible!
  • KJ
    Kaylee Jackson
    May 29, 2026
    5.0
    I was really starting to doubt this location because the service had become slow and some of the workers were very rude. But last night completely changed my mind. There were two girls and a boy working, and even though they were pretty busy, the girls had everything under control. They got us in and out quickly, all while keeping smiles on their faces and never showing any attitude. One had dark hair and the other had lighter brown hair, and they were some of the sweetest girls. Their kindness and great service honestly changed my opinion about this location.
  • IC
    Isaac Clarke
    May 21, 2026
    5.0
    Never in my 50 years of ice cream management have I seen a more diligent and smart young man behind the counter. I own over 60 ice cream parlors across the US and have been in the ice cream business for 50 years. While I was at this location a young man who had blonde hair and a hat on gave me the best service I have received at an ice cream establishment. I will be coming back just to get served by the young man with blonde hair. This gives me hope for our young teenagers growing up!
  • MM
    mason mansell
    May 21, 2026
    5.0
    I had a great experience at Baskin-Robbins thanks to the young man working there in the blue shirt. He was friendly, polite, and very helpful the whole time, making the visit quick and enjoyable. The service was excellent, and his positive attitude really stood out. I’ll definitely be coming back again.

Frequently Asked Questions About Baskin-Robbins

How do I find a Baskin-Robbins shop near me?

To find a shop near you, please visit our “Find a Shop” section and enter your ZIP code.

How do I know which flavors are featured in a particular shop?

Each shop carries a different selection of flavors. Swing by your local shop to discover new favorites. If you’re craving a specific flavor, ask your shop manager if they’d be willing to stock it for you.

Brand Certified Facts from Baskin-Robbins

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