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Chick-fil-A

4.0
(2,402 reviews)

About

Fast Food RestaurantChicken RestaurantCatererFamily Style RestaurantRestaurant Delivery ServiceBreakfast RestaurantChick-fil-A
Welcome to your Chamblee Chick-fil-A® Restaurant, where we serve quality food and exceptional hospitality every day (except Sunday). Enjoy our limited-time Chicken & Waffles and other Chick-fil-A® favorites, including our Chick-fil-A® Chicken Sandwich and Chick-fil-A Nuggets, sides like our Waffle Fries, and salads prepared fresh daily. Start your day with our breakfast menu featuring our new Cream Cold Brew. Make feeding a crowd easier with Chick-fil-A® Catering. Check our page for operating hours and dining options, including pick-up, delivery, and drive-thru, and order online or on the Chick-fil-A® App. It’s our pleasure to serve you.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Chick-fil-A
5450 Peachtree Industrial Blvd, Chamblee, GA
30341, United States

Hours

Monday6:30 AM - 10:00 PM
Tuesday6:30 AM - 10:00 PM
Wednesday6:30 AM - 10:00 PM
Thursday6:30 AM - 10:00 PM
Friday6:30 AM - 10:00 PM
Saturday6:30 AM - 10:00 PM
SundayClosed
11/26/20266:30 AM - 10:00 PM
11/27/20266:30 AM - 10:00 PM
12/24/20266:30 AM - 10:00 PM
12/25/20266:30 AM - 10:00 PM
12/31/20266:30 AM - 10:00 PM
1/1/20276:30 AM - 10:00 PM

Menu

1 menu · 78 items

Explore offerings from Chick-fil-A on 5450 Peachtree Industrial Blvd in Chamblee, with popular breakfast, entrées, salads, and sides available at this location.

Chick-fil-A Menu

78 items

Reviews

4.0
2,402 reviews
5 stars
1,433
4 stars
364
3 stars
164
2 stars
109
1 star
332
  • JS
    Julie Schell
    Oct 5, 2026
    4.0
    They were great except they messed up my friends order ...she got chicken strips instead on nuggets and she didnt get her fries she had to ask for them
  • LD
    Lydia Davis
    Oct 4, 2026
    1.0
    Terrible. Tall hispanic man with earrings told me “I didn’t wanna give it to you anyway” when I asked for ketchup for the 3rd time. Ignored my the first, the second time said “I heard you the first time” and then said that to me the third. Ridiculous. This CFA is going down hill.
  • TC
    Taylor Carswell
    Sep 29, 2026
    1.0
    I love this location. I’m only giving one star because at night they don’t have the exterior lights on for the drive thru workers and I think if it’s after 9pm, there needs to be at least one male worker outside. Most of the workers I saw working the drive thru outside were all young women. Compounded with the lights not being on it’s an unsafe environment for them, especially with lots of random people walking around at all times of night. Love this location but we need to keep our young people safe.
  • TB
    Ty'kia Brown
    Sep 24, 2026
    1.0
    I honestly don’t understand how this particular Chick-fil-A location continues to operate with the level of service and food quality they provide. I have given this location multiple chances, and somehow the experience continues to get worse. At this point, I completely understand why so many other customers have rated this location one star because my experiences have been consistent with those reviews. First, the food quality is unacceptable. The chicken sandwich I received was overcooked, dry, and honestly tasted like it had been sitting around rather than being freshly prepared. Chick-fil-A built its reputation on having quality food and good customer service, but this location is not living up to that reputation whatsoever. When you are paying Chick-fil-A prices, you expect the food to at least be properly cooked and your order to be correct. Then there is the ridiculous issue of charging customers for sauce. Paying extra for sauce on top of already expensive food is frustrating enough, but it becomes even more irritating when the food itself isn’t even prepared correctly. If I’m spending money on a meal and have to pay extra for the sauces that go with it, I expect the overall experience to be worth what I’m paying. The employees are another major issue. The workers at this location are frequently unfriendly, uninterested, and act as though customers are inconveniencing them by simply placing an order. Customer service should not feel like you’re bothering someone. I understand that everyone has bad days, but when unfriendly interactions become a pattern, that is a management and training issue. And let’s talk about the constant incorrect orders. This has happened far too many times. Whether something is missing, something is completely wrong, or the order is not prepared the way it was requested, there always seems to be an issue. It’s incredibly frustrating to get home or check your bag and realize that the order you paid for isn’t actually what you received. What makes it worse is that this isn’t an isolated bad experience. The complaints in the one-star reviews are extremely similar to what I have personally experienced. When multiple customers are reporting poor service, incorrect orders, bad food quality, and unfriendly employees, that’s something management should probably take seriously instead of dismissing it as customers simply having unrealistic expectations. I don’t expect perfection. Mistakes happen. But there is a difference between an occasional mistake and a location repeatedly providing poor food, incorrect orders, unfriendly service, and an overall frustrating customer experience. For a restaurant charging Chick-fil-A prices, the service and quality at this particular location are nowhere near where they should be. The name on the building may say Chick-fil-A, but the experience at this location does not reflect the level of customer service that people traditionally associate with the brand. Management seriously needs to address the quality of the food, employee attitudes, order accuracy, and overall customer service. Customers should not have to repeatedly check their orders, pay extra for basic sauces, deal with rude or unfriendly interactions, and receive overcooked food after spending their hard-earned money. I completely agree with the other customers who have rated this location one star. Based on my experiences, the low ratings are understandable. This location needs significant improvement because the current level of service is simply not acceptable.
  • SF
    Sha “SunShin3” Frs
    Sep 12, 2026
    2.0
    Disappointing Customer Service Experience I was extremely disappointed by the customer service I received at this location. The interactions with some of the younger employees comes across as rude and unprofessional. I was also surprised that the more experienced employees did not step in to redirect or address the behavior. At one point, I asked to speak with the manager and was told, “I am the manager.” When I questioned that response, I was met with, I got no where. This interaction was particularly concerning and left me feeling disrespected as a customer. I am surprised by this experience, especially considering the location and the level of service I would expect. The overall atmosphere made me uncomfortable and did not reflect the standard of customer service I believe customers deserve. I work hard for my money, and I do not feel comfortable spending it at a location where customers are treated this way. Management should take a closer look at the customer service culture, employee professionalism, and how concerns are handled. **Please do better.** Customers deserve to feel respected, welcomed, and valued.

Frequently Asked Questions About Chick-fil-A

What time does Chick-fil-A open and close?

Chick-fil-A hours vary by location. Most restaurants are open Monday through Saturday from 6:30 AM to 10:00 PM. All Chick-fil-A locations are closed on Sundays.

Does Chick-fil-A offer curbside pickup?

Yes! Order through the Chick-fil-A App and select "Curbside Pickup" at checkout for a fast and contactless experience.

Brand Certified Facts from Chick-fil-A

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Certified October 11, 2026Yext Knowledge Graph
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