Arby's

Reviews

• RJ

  Recoil Jeep

  Jun 22, 2026
  1.0
  Went through the drive tru and got my order pulled of of parking lot and started to hand out sandwiches. At this time we realized all the food was cold. In fact mine felt as if the bread came out the refrigerator. I turned around and went in the store. I was greeted by an employee. She asked what she could help me with. I said all this food is cold. She immediately got attitude and yelled at me saying she watched the other lady make it. I responded and said sorry but its cold can you make it fresh. She refused and said she wouldn't. I said I would like a refund. She said no . I asked for manager at this point. Her reply was there not gonna do it either. I had pulled out my phone because she was getting out of hand. She immediately says why does everyone do that. I guess this isn't the first time she has had a bad attitude. She then called and manager did refund. I will never go back to this location. Not first time got old food. Its never busy. I guess i know why now. Shame on you Arby's. This lady should not be working in customer service. And should be fired.
• CL

  Christy Loudermilk

  Jun 1, 2026
  5.0
  Customer service was a 10
• KB

  Kimmey Brown

  May 26, 2026
  3.0
  They got my husband meal right, and my children's meals correct .. however mama bear was left with nothing .
• TM

  Tom Miller

  May 16, 2026
  1.0
  Absolutely despicable place to eat. The manager was extremely unprofessional and tried to argue me down over sauce that he forgot to put in my bag. Instead of fixing the issue, he wanted to go back and forth with a customer. Staff definitely needs better training and customer service
• SP

  Sabrina Parker

  May 8, 2026
  4.0
  Foods normally always fresh except one time but they were like 30 mins from closing