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McDonald's

3.3
(2,009 reviews)

Business Details

1175 Bankhead Hwy, Carrollton, GA
30116, United States
(770) 832-1200
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1175 Bankhead Hwy, Carrollton, GA
30116, United States

Hours

MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours

Menu

1 menu · 83 items

Explore offerings from McDonald's on 1175 Bankhead Hwy in Carrollton, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.3
2,009 reviews
5 stars
638
4 stars
359
3 stars
396
2 stars
190
1 star
426
  • HL
    Hey It's Lexi
    Jun 10, 2026
    1.0
    I have visited this location multiple times whether it’s ordering as a customer or picking up for a customer via Uber. The customer service sucks. Especially night crew I don’t know who the manager is on the floor, but she is pretty rude and I work in fast food so I know what standards franchisees Expect out of employees, especially managers. They were only prioritizing drive-through only making everybody in dine wait over 30 to 45 minutes for their orders which is absolutely ridiculous. Had I not just gotten off of work and was really hungry I would’ve went elsewhere had somewhere else been open. I’ve had issues with my own orders coming out cold especially fries that they claim to be fresh. I’ve tried giving them multiple chances to redeem themselves and unfortunately, due to the service overall, I personally will not return and I feel for the people that do get served there.
  • NR
    Noel Rayburn
    May 21, 2026
    5.0
    Clean fresh fast rude people
  • JM
    JoAnne Moss
    May 19, 2026
    5.0
    Just got drinks
  • LS
    Landyn Sherry
    May 19, 2026
    1.0
    Asked for light ice they put it on the receipt but told me they can’t do light ice then my drink wasn’t even full had way to much ice no sauce in the bag they act like they lose money from their check when they have to do something a little extra. Don’t go here your order won’t be right and if you have a customized order they won’t do anything but make it normal
  • TR
    Tiffany Rose
    Apr 26, 2026
    1.0
    Dear McDonald’s Customer Care Team, I am writing to formally escalate a complaint regarding a recent experience at your restaurant located at 1175 Bankhead Highway in Carrollton, GA on April 26, 2026. I placed a DoorDash order at 5:58 AM, totaling $16.34. Due to delays at the restaurant, my order took over an hour to be prepared and delivered. During this time, my Dasher communicated that the order had been sitting and waiting, which raised reasonable concerns about the freshness and quality of the food. To address this, I made a simple and reasonable request—through the Dasher—for the sausage biscuit with cheese to be remade so it would be hot and fresh upon arrival. I was initially informed that the order would be remade. However, after additional delay, the manager refused to remake the item. This situation reflects two key concerns: 1. Excessive preparation delay resulting in compromised food quality 2. Refusal by management to correct the issue, despite a reasonable request under the circumstances As a paying customer, I expect timely service and food prepared to standard. In this case, neither expectation was met. I am requesting: * A review of this incident with the management team at this location * Appropriate corrective action to ensure customer service standards are upheld * Compensation for the inconvenience and substandard experience I have retained screenshots of my order, timestamps, and communication with the Dasher and can provide them upon request. I didn’t get my food until 7:20am. Side note 📝 If a customer purchases food from your restaurant twice a week for the past few years, and they ask you to remake a biscuit because it’s cold, the best business decision is to remake the biscuit so you can keep getting money from them. You don’t lose a longtime customer over a biscuit that cost the company 20 cents and watch hundreds of dollars walk out the door. BUSINESS Class 101.

Frequently Asked Questions About McDonald's

What are the operating hours of this McDonald's location?

This McDonald's is open 24 hours a day, seven days a week.

Can I order delivery from this McDonald's, and what are the delivery hours?

Yes, delivery is available daily from 5:00 AM to 2:00 AM.

Brand Certified Facts from McDonald's

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Certified July 05, 2026Yext Knowledge Graph
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