Dunkin'

Reviews

• EG

  El Güero

  3 days ago
  1.0
  Service has always been great but this time they had an odd employee taking orders. She seemed to be under the influence of some kind kept zoning out and just staring at the screen for long periods of time in the middle of taking our order. Also got most of it wrong. Very frustrating experience.
• LP

  Lazy Parot

  May 4, 2026
  1.0
  Hello, I had came to the hickory flats Dunkin’ Donuts and I went through drive thru and the cash register person Jay had very awful customer service to me.
• JB

  Janice Bramlett

  Apr 28, 2026
  2.0
  I went here 4 weekends in a row to buy a large box of munchkins. The donuts were for the staff at a Nursing Home. Every time, the store had sold out of munchkins. The staff did not seem to care that the donuts were for overworked and underpaid staff. I complained to Corporate who responded immediately and courteously. They said the local store would contact me. They never did . I did call and talked to an assistant manager. I asked if they would donate some Munchkins to the Nursing Home staff . His response was”We would never do that!” The sign says “The store is locally owned “. But apparently, not locally minded.
• GM

  Grace Morgan

  Apr 24, 2026
  1.0
  We stood in line for probably 20 minutes before someone acknowledged that we were waiting to order. There were 7 workers walking around and didn’t even say good morning or hello.
• PH

  Peyton Heath

  Apr 19, 2026
  1.0
  Got my boyfriends coffee order incorrect and then when he went to the register to ask for help all 5 people in the small area behind the counter ignored him blatantly standing there and avoided even looking at us, we were so shocked by the lack of even basic acknowledgment we turned and left. We were the only people there besides the drive through line it was ridiculous.

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