TB
Theodore Boomer
Aug 16, 2026
During the day, especially in the mornings, the food and service are spot on, but lately in the evenings, it is hit or miss.
This is the third time I have ordered a hot medium coffee with extra cream and extra sugar. What I received was a barely warm cup of old coffee that tasted like it had been in the pot for an hour.
In the past, I would make it known the next morning. No one has ever apologized or offered a refund or a free coffee. If the coffee was under a $1 I wouldn't mind so much, but at today's rate it's like the vending machine that takes your money and gives you nothing.
I’ve been coming to Dunkin for years and specifically I’ve been getting the loaded hashbrowns with cheese and bacon since they came out. I’ve gone to other Dunkin’s and have them and I know what to expect. It’s loaded hashbrowns so the cheese should be melted and warm.
However, at this location, I’ve stopped on multiple locations in the morning to get loaded hashbrowns before I go to work and it’s always extremely cold. So today when I went, I brought it to their attention stating that I would like to order the loaded hashbrowns but the last couple times I’ve got them, they’ve been cold. Instead of offering to make it right and heat them up or make the cheese warm, something… anything. The worker just tells me “it comes cold”….
Nope it doesn’t and is never supposed to!!!!! What the hell is the point of ordering something loaded if it’s just going to have cold cheese over it? I will not be spending my money here anymore. Some of the workers are nice, but some of them are just extremely lazy and that point was proven today. It takes all of 15 seconds to warm some cheese. It’s not rocket science 😊
I now choose to drive about 7 mins out of my way in the morning to another Dunkin that provides better (not lazy ) service!
IC
Isyss Crawford
Jul 16, 2026
This location is absolutely disgusting and rude. The customer service here is unacceptable. Nobody is making the employees stay there. So to shove my drinks and food in my hand and slam the glass door AFTER me and my boyfriend was nice to them is madly disrespectful. Mind you, everyone here is around my age (19-23) there should be no reason as to why these young men and women act like that. No home training.
AA
Asma Alhindi-McClarty
Jul 14, 2026
Dunkin’ Review
The iced coffee tasted like water with a little coffee and a lot of ice. It had almost no flavor. The customer service was also very disappointing. When I told them I didn’t like the drink they made, the staff became loud and aggressive instead of trying to resolve the issue. Overall, it was a very poor experience, and I won’t be returning.
First they delayed me , told me to park at second window and I waited a while only for someone to bring out coffee and said have a nice day, I had to call out to her to let her know I didn’t get my food yet, then she went back in and someone else brought my food. I already drove almost 2 miles before I realized they gave me the wrong order. This is the second time my order has been wrong and I am so pissed. I won’t be going to this location anymore.