Fast Food RestaurantChicken RestaurantCatererFamily Style RestaurantRestaurant Delivery ServiceBreakfast RestaurantChick-fil-A
Welcome to your Austell Chick-fil-A® Restaurant, where we serve quality food and exceptional hospitality every day (except Sunday). Enjoy the new Jalapeño Ranch Club for a limited time or other Chick-fil-A® favorites like our Chick-fil-A® Chicken Sandwich, nugget options including our gluten-free Grilled Nuggets, sides like our Waffle Fries, and salads prepared fresh daily. Start your day with our breakfast menu featuring our Chick-n-Minis® entrée and cold-brewed Iced Coffee. Make feeding a crowd easier with Chick-fil-A® Catering. Check our page for operating hours and dining options, including pick-up, delivery, and drive-thru, and order online or on the Chick-fil-A® App. It’s our pleasure to serve you.
Let me set the scene. You pull up on a Friday night, there are only two cars in front of you and maybe 3 cars in front of them. It takes you 19 minutes just to order your food then an additional 15 to receive the order. While waiting, you see the mobile pick-up line clear out not once, but TWICE! Before you ever receive your food. THEN! Once you receive your order you realize you have just received the cherry on top of an already crappy experience. The salad was poorly prepared, I received ranch dipping sauce opposed to buttermilk ranch dressing, no cutlery, no additional roasted peppers as requested. I WILL NEVER EAT FROM THIS LOCATION AGAIN!!! And I will be reporting this matter further to the corporate office. Absolutely ridiculous!
JR
Jaqueline Rodriguez
4 days ago
2.0
This location ALWAYS leaves out your sauces, cutlery, napkins, and straws. When I place an order in person, the order takers I’ve had don’t greet and have their back turned when taking my order. More than half the time my food is cold. I’ve stopped frequenting the establishment due to their poor service.
CF
Chris Fenner
May 8, 2026
2.0
Would be great if a sign is posted stating an event is going on inside and people can’t sit, so people don’t park in expecting to sit and then be told they can’t.
WB
Wes Birdwell
Apr 30, 2026
3.0
I vist the Austell chick fil a about every night. But hear lately my orders have been missing items. Tonight I ordered a cobb salad it came with lettuce and chicken nothing else
Including no salad dressing. And this isn't the first time. Chick fil a needs to step it up
Their beginning to be like McDonald's
DA
Douglasvile ga police Accountability
Apr 28, 2026
1.0
Dirty dinning. This place needs to be reported by members of the public. Infested with roaches, employees dont wash their hands, cross contamination, hands in the trash and handling ready to eat food. Mishandling food, roaches in the ice cream machine, roaches in the chicken. Dirty dining
Chick-fil-A hours vary by location. Most restaurants are open Monday through Saturday from 6:30 AM to 10:00 PM. All Chick-fil-A locations are closed on Sundays.
Does Chick-fil-A offer curbside pickup?
Yes! Order through the Chick-fil-A App and select "Curbside Pickup" at checkout for a fast and contactless experience.
Can I order Chick-fil-A delivery near me?
Chick-fil-A offers delivery through the Chick-fil-A App and select delivery partners like DoorDash, Uber Eats, and Grubhub. Availability may vary by location.
How do I place a Chick-fil-A catering order?
You can place catering orders online at cfa.com/catering or through the Chick-fil-A App. Options include party trays, boxed meals, and beverages—perfect for meetings or events.
What’s on the Chick-fil-A breakfast menu?
Popular Chick-fil-A breakfast items include the Chicken Biscuit, Hash Brown Scramble Bowl, Chick-n-Minis™, and coffee. Breakfast is typically served until 10:30 AM.
Does Chick-fil-A have vegetarian or gluten-free options?
Yes. Chick-fil-A offers several options including the Market Salad, Waffle Fries®, and fruit cups. Gluten-free buns are also available upon request.
How can I find a Chick-fil-A near me?
Search “Chick-fil-A near me” on Google or use the Chick-fil-A App or website to find your closest location, check hours, and explore the menu.
Can I customize my Chick-fil-A order?
Absolutely. Use the Chick-fil-A App or website to customize sandwiches, salads, and meals to your preferences, including sauces, toppings, and sides.
Does Chick-fil-A have family meals or group options?
Yes. Chick-fil-A offers family-style meals and catering trays that are perfect for sharing at gatherings, parties, or work lunches.
Is the Chick-fil-A app worth downloading?
Yes! The Chick-fil-A App lets you order ahead, earn rewards, track past orders, and get exclusive offers. It’s the easiest way to enjoy Chick-fil-A fast and fresh.
What are the regular operating hours for Chick-fil-A on Austell Road?
Chick-fil-A Austell Road is open Monday through Saturday from 6:30 AM to 10:00 PM and is closed on Sundays.
Is Chick-fil-A open on Sundays and holidays?
Chick-fil-A is closed on Sundays and specific holidays such as November 27, 2025, and December 25, 2025. Partial hours apply on some holidays like December 24 and 31, 2025, from 6:30 AM to 3:45 PM.
Does Chick-fil-A Austell Road accept reservations?
No, Chick-fil-A does not accept reservations at this location.
What dining options are available at Chick-fil-A Austell Road?
You can dine in, use the drive-thru, order takeout, curbside pickup, or get delivery at Chick-fil-A Austell Road.
Does Chick-fil-A offer delivery and how can I order?
Yes, Chick-fil-A offers delivery through their app and select delivery partners like DoorDash, Uber Eats, and Grubhub. You can order online via their delivery link or the Chick-fil-A app.
What payment methods does Chick-fil-A Austell Road accept?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
What are some popular menu items at Chick-fil-A Austell Road?
Popular items include the Chick-fil-A® Chicken Sandwich, gluten-free Grilled Nuggets, Waffle Fries, salads, Chick-n-Minis®, and cold-brewed Iced Coffee.
Are there vegetarian or gluten-free options available?
Yes, Chick-fil-A offers vegetarian-friendly items like Market Salad and fruit cups, and gluten-free buns are available upon request.
What nearby places can I visit before or after dining at Chick-fil-A Austell Road?
Nearby you can visit Bobby Donald's Barbecue for more dining options, or shop at Uptown Cheapskate thrift store. For health services, USA Vascular Centers and Physicians Pharmacy are close by.
How can nearby transit or services help me when visiting Chick-fil-A Austell Road?
Nearby health clinics like Georgia Internal Medicine and diagnostic services like Any Lab Test Now are convenient if you have appointments nearby. After visiting, you might enjoy a walk to Ava’s Krazy Playground for family fun.
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