Whataburger

Reviews

• GD

  Gregory Davis

  3 days ago
  1.0
  Went to drive thru because I had a mobile order got there at 12am the app claim my order would be ready at 11:58-12:01am stayed in line for 30 min got to the window and they told me to park by number 3 i didn’t receive the food until 1:12am this was unacceptable for a FAST FOOD restaurant they need new management but I wouldn’t be back anytime soon to see
• P9

  ps 91

  Aug 23, 2026
  1.0
  I love Whataburger, but my experience here was horrible. Our food took 51 minutes from the time on the receipt to arrive. The group in front of us received their order first and it wasn't until we said something that it eventually came. I have no idea if they were backed up, moving slow, or if they just forgot our order. The fries were salty and the burgers were overly greasy from the norm, but we were just ready to leave by then.
• AA

  Antoine

  Aug 22, 2026
  2.0
  I will not be coming back here after trying for the first time two visits ago. 1st visit went well. Ordered my food, kids loved the burgers and kids meals(the correct ones). My last two times I’ve ordered takeout and my 2 kids meals are given to me in brown paper bags with just the burger and fries, no toy, no fruit snacks, nothing else. Like I ordered from a $1 menu. I’m going to assume this is business practice because the workers are very nice and it’s happened twice in a row. When my kids go to McDonald’s they want a happy meal. They want the box, they want the toy. If you’re not going to give that experience every time I don’t need to come here. I would have asked why but I had to wait so long and see many other people in line who need their orders fixed I just left. I hope whoever runs this store is seeing this. What an easy way to keep customers is to keep the experience the same especially for the kids and you can’t do it? If you run out of boxes or whatever then let me know why I’m receiving just a brown bag. This is unprofessional and you won’t be getting my business anymore after just 3 visits.
• AH

  Alan H.

  Aug 16, 2026
  1.0
  Just finished shopping at Costco up the street. Decided to get my dinner, so Whataburger. Order at the kiosk. Easy one. #5 (WB w/bacon) add patty, and cheese. Combo. Should be quick, right? 37 minutes later, hot sandwich & cold fries. Double check the sandwich, no damn bacon on it. Take it back inside, tell them, have to wait until they take 3 more orders. Then, wouldn't take the sandwich back, and fix it right. Here's the bacon. You can put it on. Thanks. Will definitely reconsider going to this location. Advise you do the same.
• HD

  Hilda Delay

  Aug 9, 2026
  5.0
  The woman taking the order wasn't nice at all. I wanted a Whataburger Junior with cheese and she asked boldly THE #7 OR #8? I was not fast enough for her so she said again this time...7 or 8? I asked for a Lg. Sweet Arnold Palmer and got an unsweetened one yuck!!!! The cashier had no smile , no greeting and no thank you or goodbye. Being a nurse I am used to saying HI how are you? Or GOD it's hot out here , something and a have a blessed day when I leave... But nothing for them. Kennesaw Whataburger people when I have gone their have always been courteous and understanding. Wanted to try Cumberland since it is closer to where I live in Douglas County. But I will start going to Kennesaw from now on. I am from Texas and I never went through any of this there like I did today at tge Cumberland location. Maybe that's why you all have a low rating