Uncle Phill’s

Reviews

• DT

  Dene Tinsley

  6 days ago
  5.0
  PLEASEEEEEE SHOW UP FOR THIS RESTAURANT. The first time I went there I got the beef Philly cheesesteak and after that first bite I knew my life would be different moving forward. The flavor 10/0, texture 10/10, cheesynes 10/10, and beef 100/10. I live near east point and I drove down to try it. I didn’t even try it at the restaurant I came all the way back home and the food was still warm and delicious. The second time I ate that sandwich in the parking lot and had to bring my sister to chow with me. I have been looking for a good Philly cheesesteak in atl and this place has the best Philly in atl
• CL

  caleb lloyd

  Sep 30, 2026
  1.0
  Food was terrible and customer service is as well. I ordered my food, left, went shopping for 20 mins at Kroger, came back and my food STILL was not ready. There was one person at the grill and the owner ran in apologizing 5 minutes later and rushed my order out. The jerk Philly was disgusting, large unchopped pieces of chicken, the wings were ok but tasted like they had been reheated or microwaved. I commented this on tik tok, and instead of making things right, like most businesses do, or simply ignoring it, the owner decided to go back and forth with me, and single me out and try to use it as an example as a “hater”. If a customer complains about your product you should take it upon yourself to make it right or ignore it. It’s insane a business is on tik tok dragging people whose opinions they don’t agree with 🤷🏾‍♂️. Unprofessional to say the least. At least the music was good.
• CT

  Chenoa Taylor

  Sep 26, 2026
  2.0
  I really thought more than twice about leaving this review…because I love to patronize black businesses if the service/product/food is great. But today, was certainly a disappointment and a miss for me…especially with the rising gas prices ($4.27) and a commute from McDonough to Moreland Ave. I remember patronizing this business when they were initially servicing out of a ghost kitchen location in Decatur…so I know how good the Philly cheesesteaks can be. I get to the establishment today only to be half greeted by the cashier that appeared to have a slight attitude because I wasn’t quite sure what I wanted to order. (The first NOT GOOD) I finally decided, ordered and was never given a total or told to place my card on the tap machine hooked onto the back of her register (in other words, the tap machine was not distinguishably noticeable like the other contactless pads at the counter). The definite PRO is the MUSIC…it is great so that’s awesome, but we didn’t come to party…we came to eat. The establishment is small but could use some TLC cleaning (rugs in the front, glass door wipe down, and trash dispenser wiped and clean…looks kinda kruddy and nasty), however the establishment has a 💯 score from environmental health inspections. 🤷🏾‍♀️👍🏾 Now to the food….the honey garlic Cheesesteak was less than subpar and absolutely no sign of honey garlic was in the cheesesteak…the tomatoes I asked for were big medallion cut tomatoes and did not flow with the texture of the sandwich..this should be specified…because I’m thinking everything is chopped on a Philly cheesesteak. Question. Why is there an extra charge for green bell peppers and mushrooms…traditional Philly’s come with these ingredients. 🤔 Garlic Parmesan wings…not even hot in temperature and they were just cooked…🫪 the joy of eating wings before your intended destination is to taste one or two while they are piping hot…I had to put mine in my air fryer after I got home…(NOT GOOD). Smash burger….the picture on the window is false advertisement…and misleading to what you’re serving…most people -(foodies) knows the texture of a “smash burger” and what I received was a standard quarter pound beef patty…ummmm no that is not a “smash burger” 🍔. All in all for the commute and money I paid today, I was highly disappointed….and would like to offer one word of advice- CONSISTENCY. This is what keeps ppl coming back and grows a business…and let’s work on representation-staff appearance (cleanliness), and CUSTOMER SERVICE…that’s how you continue to get those coins 💰and EVEN MORE coins (who doesn’t want a thriving business). 🤷🏾‍♀️ To the owner/or manager if you’re reading this review, please read with integrity and an open mind. Good Luck! 👍🏾
• LC

  Layla Cozier

  Sep 24, 2026
  3.0
  The food? Actually really good. 👏🏽 The service? Baby… that was a whole different meal. 😂 I stopped by after seeing the owner post on social media, and I actually drove over from Atlanta specifically to support the business. So I really wanted to have a good experience. Unfortunately, the service was rough from the jump. We ordered on the tablets, but apparently part of my order didn’t ring into the system correctly. No problem, things happen. I offered to show the cashier my receipt so we could figure out what was missing, but the cashier seemed completely overwhelmed and, honestly, the attitude made the situation much worse. At one point, I actually asked for a refund because it seemed like simply helping me with an order I had already paid for was an inconvenience. I was told I couldn't get a refund for food I hadn't received. 😐 That was frustrating because I wasn't asking for anything unreasonable. I was asking about an item that I had ordered and paid for but never received. And being told it was your first day back doesn't really help a customer who is simply trying to get an item they already ordered and paid for. I understand having a rough first day, but the customer shouldn't have to absorb the frustration that comes with it. Then I had to ask for straws and forks because they weren't available for guests to grab, which was another little inconvenience. And then… the lemonade. 😭 There was something black floating in one of the lemonades. I brought it to the cashier's attention, and the response was basically, “That's it?” As in… respectfully, no. 😂 I'm not drinking mystery particles floating around in my lemonade. What really bothered me was the attitude surrounding having to remake it, as though I was asking for something excessive. Sir… there is an unidentified black substance floating in the drink. Please remake the lemonade. 😭 Also, because the business is cashless, I didn't have cash on me. Had I had cash, I absolutely would've tipped the cashier. I'm always willing to acknowledge good service, but unfortunately, the interaction didn't leave me feeling like there was anything to tip for. Now, I HAVE to give credit where credit is due. Baby boy behind the grill and the other cook were AMAZING. They did a great job de-escalating the situation, listening to the concern, and helping get things handled. Honestly, baby boy behind that grill deserves a promotion because he was doing customer service AND damage control at the same time. 😂👏🏽 And I'm going to be honest, the whole interaction had me wondering if maybe it was just me because the attitude was so unnecessary. I wasn't being rude or unreasonable. I was literally just trying to get the food I ordered, address a drink that had an unknown black substance floating in it, and figure out why part of my order wasn't received. The food was good, which is why I'm willing to give them another try. I'll probably come back with my husband because I really do want to support the business and see how the experience is on another day. But whew… that first experience? Horrible. Hopefully this was truly just an off day, because the food has potential and the employees who stepped in showed that good customer service is definitely possible there. And somebody PLEASE give baby boy behind the grill a raise. 😂👏🏽
• DW

  Derrick Walker

  Sep 15, 2026
  5.0
  I’ve been to just about every cheesesteak spot in the metro Atlanta area, and I’ve traveled across the country trying them as well. Without hesitation, **Uncle Phil’s Cheesesteaks is the best I’ve had in the Atlanta area—and it absolutely stacks up against some of the best I’ve experienced in Philadelphia.** The quality of the ingredients really sets this place apart. Everything is fresh, flavorful, generously portioned, and cooked to perfection. You can taste the attention to detail in every bite, and the cheesesteaks consistently deliver that authentic, satisfying experience you’re looking for. What makes Uncle Phil’s even better is the people. The staff is enthusiastic, welcoming, and genuinely gracious. And if you’re lucky enough to catch the owner, **“Don Juan,”** onsite, you’ll understand where the energy comes from. He brings an infectious personality and creates an atmosphere that makes you feel like more than just a customer. I’ve eaten cheesesteaks all over, including in Philadelphia, and I can honestly say **Uncle Phil’s belongs in that conversation.** If you’re in Atlanta and you love a great cheesesteak, this is a spot you absolutely need to try. **Top-tier food, great people, and an owner who clearly takes pride in what he’s built. 5 stars all day!**