Uncle Phill’s

Reviews

• LL

  L

  4 days ago
  1.0
  EXTREMELY SLOW SERVICE. As I’m sitting here patiently waiting on my order, a few customers got into it with the workers about their orders. Waiting almost an hour for an incomplete order is unacceptable. This was my time and here and my experience will not bring me back. Whenever I get my order I will do an update on the quality of the food. FYI…I ordered at 6:23 and it is now 7:15 and I have yet to receive my food. UPDATE: Finally received my order at 7:30 paid $39.10 and it was NOT worth the wait. I should have just went to American Deli next door.
• JS

  Juanita Shields

  6 days ago
  1.0
  Been seeing it on Facebook and IG so I decided to give it a try. First off, it was one cook and 2 customers in front of me. Our food did come in the order we ordered it but I waited like 45 mins for 2 lemon Pepper Philly combos and a burger. The lemon Pepper was the worse decision EVER. IT WAS SO OVER POWERING WE COULDN'T EVEN EAT IT. The cook put sooooooooooooooooooooo much lemon Pepper "juice" on it it was absolutely un-enjoyable. The fries was potatoe pieces because we never got a full fry. Im a private chef and I was rooting for this meal so bad and it was so very disappointing.
• TH

  tiffany harris

  May 3, 2026
  5.0
  Worth the price! Worth the drive! This food is so good! The service was A1! The food was top tier! Tay was so helpful with us ordering! She was great...keep her! Aj makes the best chicken philly. THE BREAD! So soft and chewy...so good and the roasted garlic mayo was the perfect compliment. This ish was so good! I'm not big on saucy wings, but these wings were so good. The mango and passion fruit lemonades had the perfect balance...not too sweet, just right! And let's not forget about the watermelon and mango water ice! Perfect for the summer. Im really hard to please, but this E Atl restaurant has made me a new customer when I come back to visit! So good! Go now!
• BB

  Brown Beauty

  May 2, 2026
  3.0
  Took me about 20 minutes to be able to order some water ice for the kids. No one came to the front counter for a good minute, I asked if they were only accepting orders on the kiosk and they said no but still no one came for the next 20 minutes. They asked me did I come in for pickup finally and I said no I’m still waiting to place an order. Woman (first time seeing her) has an attitude for no reason. An elder lady was reading the menu and she stood there impatiently then said she has to go clean the bathroom trying to rush the lady. Definitely looking forward to improvements. Edit to add: And STILL ain’t get my drink after all that waiting 😭 Lord.
• MT

  Ms. Tip

  Apr 16, 2026
  1.0
  Went in because I had some time to spare, and no one was waiting! Thinking I'm about to enjoy this goodness I keep hearing about. Boy was I wrong! I ordered with the young lady at the register, no kiosk order. I specifically said no mayo everything such as cheese and onions were fine and wanted to add mushrooms. As I was waiting for my order, I looked at my receipt only to notice it said mushrooms. Therefore just to confirm, I asked the nice gentlemen if that meant mushrooms only on the sandwich since I said NO mayo will the rest be on there. He wanted to explain to how it works when you order on the Kiosk, which was good to know if I'd return in the future. I acknowledged his generosity for showing me but I also stated that I didn't order from there but with the young lady at the register. He then said he was just showing me but then assured everything except for Mayo would be on there. Low and behold I did not check before leaving because I had my mind set on knowing that everything would be on my sandwich as he just stated. I was the only sandwich he was completing and rolling up because he passed be the bag. Well upon arriving back to my destination, I sat down and preparing to enjoy this amazing Uncle Phil's honey garlic chicken CHEESE sandwich, I'd being hearing about, so delicious and to only be disappointed because there wasn't ANY cheese in sight!!! I'm too done, WHAT IS A PHILLY CHEESE anything without the cheese!!!??? This is a big pet peeve of mine, after going into establishments for food and 1. your order isn't repeated back to you and 2. you ask a specific question about an item and you get an answer about something you did not ask about. Although, again the young man did take an initiative to explain how the ordering works BUT not what I asked. We have to understand that customer service is also being more attentive to our patrons and acknowledge that we are providing exactly what it is they are asking for. I completely understand mistakes happens but this here could have simply been avoided because the store wasn't busy. Food is too expensive and I will buy and continue to buy if its worth the taste, value, and CS. At this point I ate half of a what tasted like a pulled chicken barbecue sandwich. I tried it, now I can only say "Oh yeah I've had Uncle Phil's"! 😫😫