SS
Steven Smith
Jun 21, 2026
Not at the top of their game.
We were standing behind a family of four, who were being checked in, when the male host without any greeting or introduction shouts over and through the family of four, “do you have a reservation’
We responded yes and confirmed our name.
The male host then walked away to seat the family of four before returning five minutes later and again asking “do you have a reservation”. I said “yes, it’s still ….. “ giving him our name. He said “oh yeh, I didn’t recognize you, as I wasn’t looking at you” 😳
Clearly not paying attention and then openly admitting he was talking to someone without looking at them. For a host this is lesson 101.
We were then given a tour of the restaurant, approaching multiple tables, before he decided which table we should be sat at. He offered us wine OR cocktail menu’s, provide two special menu’s, but failed to provide the regular menu, which was provided by our server after being sat at the table for ten minutes.
When our order was taken, we were asked if we’d like lime with our bottle of water and if we’d like some bread. The limes required reminding about ten minutes after we received the water and the bread never arrived.
The server was advised of my wife’s food allergies, and she ordered the branzino.
I ordered a medium rare ribeye, along with a wedge salad and some fries to share.
When our food eventually arrived, the steak was a rough looking piece of meat, the cap was hanging off, and it was much thinner than the eye. When cutting in to the steak, it was well done !
I advised the server, she confirmed it was over done, and stated she would get a fresh steak fired. My wife’s fish arrived without the arugula & fennel salad, so just a piece of fish on a plate. When asking about the salad we were told two ‘stories’; it was pulled as they thought my wife’s LACTOSE & PAPRIKA allergy meant she couldn’t have the fennel !!?? And we were told it was a new kitchen team and they’re not up to speed yet.
And add to all of this the measly portion of fries for SIXTEEN DOLLARS ! (See picture)
My re-fired steak was delicious, but eating after my wife had finished her dinner, was not enjoyable.
There are so many failures in our experience, which at this price point can’t be tolerated.