Absolutely unacceptable experience. The staff had a very rude attitude from the moment we walked in, and when they saw my service dog, they told us we were not allowed inside. After I explained that refusing a legitimate service dog is against the law, they reluctantly let us in — but their behavior and attitude remained so hostile and uncomfortable that we decided not to stay.
A restaurant should make customers feel welcome, not judged or discriminated against. I understand businesses may have policies about pets, but service animals are protected by law, and the way this situation was handled was extremely unprofessional and upsetting. I would not recommend this place based on how we were treated.
GM
Garcelle Menos
May 12, 2026
4.0
Drinks are really fun & pair well with the chic ambiance. A little loud but it works well if you’re in a group. Food was solid, definitely get the ribs, they fall or the bone! Great for pics!
TC
Tyee Crenshaw
May 2, 2026
2.0
Our Server Adam was absolutely amazing. The decor drop dead gorgeous, definitely a place to come and take some amazing pictures. Now the food?? Nope, absolutely a waste of money, and I love to spend money, but not waste it. From beginning to finish was totally unfavorable, even the coke was flat. Do not come here hungry, not even a little bit. I left here and went straight to houstons after spending more than 120 dollars for absolutely nothing. Loved my pics though, they were great.
LB
Lisa B.
Apr 30, 2026
5.0
My bestie and I came here for cocktails. First let me say this place is beautiful and the service is outstanding. The drinks were also very good and tastfully balanced. Mine even came with a little yellow ducky. I would definitely go back. Dress to impress. It's location is attached to a high end hotel.
CB
Constance Beer
Apr 13, 2026
1.0
We were the forgotten birthday table. SMH
I was trying to make this a special occasion for my daughter and saving up my money for this place. We will never come back.
Our reservation was for 3 pm and the kitchen closes at 3:30 pm. Say no more. The food was delivered cold and totally overpriced. Cocktails and mocktails are overpriced as well. Service was slow and not friendly at all. We felt totally rushed and forgotten. They called me and gave me all these rules but no one let me know that the kitchen closes at 3:30 PM. Valet was unfriendly and a nightmare. This place is not worth it.The decor is beautiful and the lounge music was great.
We Felt totally unwelcome and there was no teamwork no manager no hospitality and nothing was cohesive. It just looks good in pictures. No thank you.
And for our server to add automatically 20% as a tip is pretty bold and disrespectful. Because this was not 20% worth Service ever.
The Garden Room is located in One Buckhead Plaza at 88 West Paces Ferry Road Northwest, Atlanta, GA 30305, USA.
What are The Garden Room's regular opening hours?
The Garden Room is open Wednesday and Thursday from 5:00 PM to 11:00 PM, Friday and Saturday from 3:00 PM to midnight, and Sunday from 11:00 AM to 3:00 PM. It is closed Monday and Tuesday.
Does The Garden Room offer happy hour specials?
Yes, The Garden Room offers happy hours on Friday and Saturday from 3:00 PM to 5:00 PM. Happy hour is closed on other days.
How can I make a reservation at The Garden Room?
You can make a reservation online through their OpenTable link: https://www.opentable.com/restref/client/?restref=1051207&lang=en-US&ot_source=Restaurant%20website&corrid=3bd4fbda-8c3b-42b0-8f09-6b8e2bac00e8
What types of cuisine does The Garden Room serve?
The Garden Room offers a variety of cuisines including American, Italian, seafood, steakhouse dishes, brunch options, and cocktails.
What is the price range at The Garden Room?
The Garden Room has a price range rated as 'FOUR', indicating a higher-end dining experience.
Can I contact The Garden Room via phone or email?
Yes, you can reach The Garden Room by phone at +1 404-600-6471 or via email at websitecontact@thegardenroomatlanta.com.
Which nearby places could I visit before or after dining at The Garden Room?
Nearby you can visit The Remede Atlanta Spa for relaxation, enjoy ice skating at Astor Holiday Ice Skating Rink or St Regis Holiday Ice Skating Rink, or explore the upscale shopping at One Buckhead Plaza where The Garden Room is located.
Are there other dining or bar options near The Garden Room?
Yes, nearby dining options include Atlas American Restaurant and Bar, Chops & Lobster Bar steakhouse and seafood restaurant, and Umi Buckhead sushi restaurant. The St. Regis Bar is also close by for drinks.
Is parking available near The Garden Room?
Yes, Laz Parking is located nearby, providing convenient parking options for visitors to The Garden Room.
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