Five Guys

Reviews

• SA

  Sojourner Anderson

  Jul 1, 2026
  2.0
  Let me start by saying the food was great. But the customer service was awful. The employees were arguing and cussing very loudly the entire time, and the woman who gave me my food had an attitude. I don’t expect people to come to work and be happy every day but it’s another thing to just be outright rude to your customers.
• WS

  W Scott

  Jun 30, 2026
  1.0
  Rude big lady yelled at me and told me to back up from countertop... Then said things will get overly loaded. I don't even know what that means, but it felt like a threat. And I was only trying to pick up an online order
• CW

  Christopher Wallace

  Jun 21, 2026
  1.0
  Place is so damn hot I can hardly breathe in here. I can’t imagine the suffering the employees next to the grills are feeling. Ownership needs to fix or improve the AC. It’s cooler when I walk outside in June.
• HH

  hardwaregrrl

  Jun 13, 2026
  5.0
  I love this five guys. The staff always recognizes me and my kid and are super friendly. I’m pissed that corporate STILL hadn’t fixed the AC after more than a month! They need to take better care of their employees.
• PG

  Paxton Guo

  Jun 8, 2026
  5.0
  Today is my last day in Atlanta. Thinking back to when I first came to this city as an international student, I was filled with longing and hope for a foreign country, carrying the expectations of my father, mother, grandmother, and younger sister. I also hoped that I could produce some academic achievements of my own and make them proud of me for once. I had no car, not much money, couldn’t eat the Chinese food I liked in the United States, and didn’t have a single friend. One day, when I was starving, I opened Uber Eats and saw a buy-one-get-one cheeseburger deal from Five Guys. I gritted my teeth and ordered it, and also added a medium fries. With the delivery fee and tip, it probably cost more than ten dollars extra. That meal was the most delicious meal I had ever eaten. The fries portion was huge. Although many of them still had the skin on, the beef was especially juicy, and there were several packets of ketchup. It really was expensive, though. From then on, I would save up my money every week and reward myself on weekends with a buy-one-get-one cheeseburger, a small fries, and a Coke Zero. Back then, I felt like I was eating the best burger in the world. I was truly happy. One meal could keep me going for an entire day. Two years have passed, and my life as an international student disappeared in the blink of an eye. I still don’t have a car. Every day I worry about finding a job. When I’m in a bad mood, I go buy a bottle of alcohol or smoke a cigarette. Sometimes I even forget to bring my ID. Buying alcohol and cigarettes in China isn’t this troublesome. During my years abroad, my grandmother was diagnosed with late-stage cancer and passed away. My father and mother have gotten a lot more gray hair, and I’m not young anymore either. The future is still very uncertain. My research life hasn’t achieved much, and high-paying jobs are hard to find. I’ll be returning to China soon. I probably won’t be able to eat a burger this good anymore.

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