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Brand Certified

Chipotle Mexican Grill

3.3
(2225 reviews)

About

Mexican Restaurant
Chipotle is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
718 Ponce De Leon Ave NE, Atlanta, GA
30306, United States

Hours

Monday10:45 AM - 11:00 PM
Tuesday10:45 AM - 11:00 PM
Wednesday10:45 AM - 11:00 PM
Thursday10:45 AM - 11:00 PM
Friday10:45 AM - 11:00 PM
Saturday10:45 AM - 11:00 PM
Sunday10:45 AM - 11:00 PM

Reviews

3.3
2,225 reviews
5 stars
843
4 stars
403
3 stars
240
2 stars
146
1 star
593
  • AS
    Aria Semaj
    May 13, 2026
    1.0
    floors were dirty and sticky, puddle in the middle of floor, worker was very rude and dismissive to every guest and never once smiled. also out of shredded cheese at 6pm id crazy.
  • JJ
    Jessica
    May 9, 2026
    2.0
    I mean, what can I say. A mess. So dirty every single time I go. No one wants to eat food when the restaurant is so dirty and the food is everything. I love chipotle but not this location. No thanks.
  • SS
    Samantha Saint-Fleur
    May 3, 2026
    1.0
    Just came to pick up an order from takeout and just wanted to let the service provider know. I was grabbing the item off the shelf. As an Uber eats driver sometimes is best to confirm that it being taken off the shelf different locations have different rules. The gentleman with the locs completely ignored and didn’t even respond when being spoken to but looked at me with a blank stare and proceeded to work. A simple okay or no problem would have sufficed. So rude!
  • MF
    Melissa Felice
    Apr 28, 2026
    2.0
    This chipotle is always hit or miss. Either the service is slow, they are missing iteams or both. After waiting 20 minutes in line and making your way to the counter is when you find out they are out of iteams like rice and pico. Cool you continue to roll with the punches then get to the register to find out they also don’t have any dressing. At what point is a location this busy going to do what is needed to ensure that they don’t run out of iteams or at least communicate with customers prior to ordering about what they are missing.
  • BL
    Bria Lain
    Apr 21, 2026
    1.0
    Tonight, I experienced poor customer service from the first server I encountered. She had a visibly unpleasant attitude and refused to serve me fajita vegetables, stating they were unavailable. However, I could clearly see that there was an adequate amount still in the container. In today’s economy, customer service matters—especially when customers are choosing to support a business they are not obligated to patronize. Unfortunately, this is not my first negative experience at this location. I previously stopped visiting due to similar issues, and after returning for the first time in over a year, I encountered the same level of poor service.

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill serve at the Ponce de Leon location?

Chipotle Mexican Grill offers a customizable menu with burritos, bowls, quesadillas, tacos, and salads using responsibly sourced, wholesome ingredients.

What are the operating hours for the Chipotle at 718 Ponce De Leon Ave NE?

The restaurant is open daily from 10:45 AM to 11:00 PM.

Brand Certified Facts from Chipotle Mexican Grill

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Certified May 17, 2026Yext Knowledge Graph
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