BURN by Rocky Patel is an evolution in cigar lounges fashioned for those who enjoy fine cigars, premium spirits, delectable cuisine, trendy house music, and live entertainment.
WEEKLY EVENTS
Monday/Tuesday – “The Answer to Work Week Blues” - ½ off selected Appetizers 4-7pm.
Wednesday – “Wine Down Wednesdays” - $5 off Selected Wines by Glass
Thursday – “Ketel One & ?” - $8 Botanicals All Day
Sunday - $5 mimosas, $5 Margaritas, $5 Drafts (selected).
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.