Scoops is a family friendly, all ages, old Fashion Ice Cream Shop, with 32 home-made flavors, Home made Vast Assortment of Chocolates & Caramel Apples, Gourmet Chocolates by the pound, a 16' Candy Wall by the pound, and hundreds of novelty and nostalgic candy, and all kinds of gifts!!. Something for everyone!
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.