Chipotle Mexican Grill

Reviews

• JN

  Joshua Norris

  5 days ago
  1.0
  If you look at the reviews youll notice a similar theme. Got food on may 15th around 10pm. An they were out of a lot. They had some rice but were too lazy to mix it with some cilantro and lime out of all the proteins except chicken just no black beans and had no cheese or lettuce. I can have some understanding if your out of protein an hour before close but cheese… just open up a new bag. Mix the rice with some cilantro… cut some lettuce. Fix your lazy closing staff
• DR

  darnel ramper

  May 7, 2026
  5.0
  Eva was absolutely amazing. Kind and courteous and informational with all the food products thanks again.
• MR

  Manny Rodriguez

  May 2, 2026
  1.0
  The most rude staff out of all the Chipotle stores I've been to. They have no sense of customer service, no manners, hospitality is in the sink, and the sense that customers are ordering at the same time gives off the impression that they are an inconvenience. I will not recommend this location to anyone and will drive out of my way to have a better experience elsewhere.
• JH

  Jerrin Harvey

  Apr 17, 2026
  1.0
  If I could rate lower I would. It’s always something with this location opposed to any other in 20 mile radius. Save yourself the headache and go to Wesley Chapel Blvd. Food hardly ever fresh, workers think they’re never wrong… I could go on
• LS

  L A SANTANA

  Apr 4, 2026
  1.0
  It has been over a year since I last visited this location, due to the poor service and slowness. The worst part was seeing seven employees milling about—yes, they were technically working, but they spent more time wasting time by talking loudly and laughing than actually attending to the three customers waiting in line inside the establishment. We stood there for 10 minutes—perhaps waiting for a shift change at 4:30 PM—yet no one came to the counter to assist us.At 4:45 PM, a young man served us and took our order. I could say the service on his part was good, but I practically had to beg him to give me a little extra rice and beans; he doled it out very grudgingly. When we went to sit down, I asked if any of the seven employees milling about the area could clean the tables, as they were stained and hadn't been cleaned properly. At that moment, the establishment was completely empty; only my companion and I were in the lobby. Then, around 5:00 PM, I noticed one of the employees—to be precise, I saw her take a piece of protein from the bar and put it into her mouth. It was clearly visible that she was chewing whatever she had popped into her mouth. She was the only female employee—a redhead—present at the time. What she did was, to me, the most disgusting thing I have ever witnessed right before my eyes. I just hope the corporation takes a closer look at its employees—specifically, that they receive better training. Before they even begin their shifts, they should learn to greet the people consuming their food—the customers—and learn not to waste time chatting amongst themselves, but rather to focus on their work. Furthermore, they must be taught not to handle the food with their bare hands or pop it into their own mouths right in front of customers; that was the most disgusting thing I saw today, AFTER SEE THAT ACTION, STAND UP AND LEAVE THE BUILDING

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