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Acai Bowl/smoothie bowl with NUTELLA®, fresh fruit and granola and chia seeds
Brand Certified

Tropical Smoothie Cafe

3.8
(728 reviews)

Business Details

301 W. Central Avenue, Winter Haven, FL
33681, United States
(863) 295-7988

About

Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast RestaurantTropical Smoothie Cafe
At Tropical Smoothie Cafe® in Winter Haven, we make eating better easy with made-to-order smoothies, bowls, wraps, flatbreads and ’dillas. Sip fan favorites like the Island Green® smoothie, dig into Acai Bowls or fuel up with protein-packed options like the Peanut Paradise™ smoothie and PB Protein Crunch Bowl. Craving something seasonal? Try limited-time offerings like the Salted Caramel Javablender with smooth, roasted cold brew energy. Order ahead in the app or online for delivery, curbside or pickup and enjoy bold flavors for breakfast, lunch or dinner. Eat Some Good™ *At participating locations.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Tropical Smoothie Cafe
301 W. Central Avenue, Winter Haven, FL
33681, United States

Hours

Monday7:00 AM - 9:00 PM
Tuesday7:00 AM - 9:00 PM
Wednesday7:00 AM - 9:00 PM
Thursday7:00 AM - 9:00 PM
Friday7:00 AM - 9:00 PM
Saturday8:00 AM - 9:00 PM
Sunday8:00 AM - 9:00 PM

Menu

1 menu · 89 items

Explore offerings from Tropical Smoothie Cafe on 301 W. Central Avenue in Winter Haven, with popular featured products, toasted snack rolls, digital exclusives, and breakfast available at this location.

Menu

89 items

Reviews

3.8
728 reviews
5 stars
409
4 stars
90
3 stars
58
2 stars
26
1 star
145
  • BJ
    Barbie James
    5 days ago
    5.0
    Omg Christina’s and Holly made my day!! Extremely customer service and even in a busy store she helped me with my app and took the time. I love tropical smoothie and will be coming back!
  • MH
    Mykira Horton
    Sep 21, 2026
    1.0
    Ordered through DoorDash for a pick up order when I get there I realized I ordered no cheese on my sandwich so I asked the girl in the front if they were able to add it at first she says no then I said I was able to pay for like a side, she says yes goes to the back then comes back to the front & proceeds to tell me there is absolutely nothing they can do. Mind you I’m a paying customer. Anyways one of the boys from the back comes up & I ask him the same thing were they able to add cheese I was even willing to pay then he proceeds to tell me there’s nothing he can do it’s so disappointing I can’t even get a piece of cheese added on a sandwich I paid for … definitely won’t be back again & I will be getting my money back through DoorDash
  • JD
    Judy Delvalle
    Sep 15, 2026
    1.0
    Placed an online order and waited 30min for my food. Sat in Cafe for my order, smoothies came out after a few minutes... Waiting an additional 20min for food... What looked like a manger came on shift (in the middle of lunch rush) she walked over with a few bags for pick up orders she asked my name looked at the receipt and handed me my bag. Only 2 meals were in the bag... I went back up and asked for my other meal. The young girl at the counter was very nice and apologetic. The manger on the other hand told me there busy and they can't control that. I asked if she could give me a discount for the inconvenience and she said there was no way because I order online. Her suggestion was order in-store and wait to pay next time... No apologies just excuses. They were not understaffed there was six people in back a house and only three people waiting for their food
  • SO
    Steve Olewine
    Sep 14, 2026
    1.0
    If I could put lower than one I would. Manager super rude wanted to argue, I found a hair in my food. Due to the disgust I just said give me my money back and she said I don't do refunds, then said none of my kids have hair like that. It was plainly a hair. I gave her the food back she said I can remake it for you I said no I want my money back gave her the food and walked out. Do not support this woman that has taken over the tropical smoothie Downtown Winter Haven. I will be reporting her to the Better Business Bureau. Absolutely the worst person as a manager i have ever dealt with. So Sad
  • NC
    Noemi Cruz
    Sep 1, 2026
    1.0
    Today I decide to take my daughter for lunch at the location at Central blvd. around 1pm.When I approached the counter the cashier welcome us very nice and she gave me a break so I be sure what I'm going to order ,while that she tell something very nicely to the manager in an orange shirt that was sitting in the dining area about a employee that need to leave at 1pm ,the manager answer back screaming "that the employee cant leave until she finished what she was doing"", the nice cashier reply very nice that the person need to go because an appointment and the manager again scream from the corner with a customers in the dining"" that SHE DONT CARE about that"", I was so impressed and mad about the way that she respond to the nice cashier that I told the cashier that I admire her because she stay respectful to a person that answer back like that and I told her that if she need a better job I have one for her. After that I saw how the same nice cashier was the only one taking the orders and running to the back to prepare the food and at the same time taking it to the tables while the manager still sitting down beside another employee that was in a break, both show don't care about nothing.When a place is short hand the first one that supposed to go and help is the manager because customers is always first.When customers start walking in and start lineup to order the supposed manager walk to the counter and stand beside the cashier instead of going to kitchen and start the orders ,she send the nice cashier to rush to the back to prepare the food that she's going to take the orders.When a manager lose his professional ethic and express in a high voice that don't care about her employees in a dining that is customers present ,is time to replace it . I'm a manager for years and when I have something to say to an employee I take it to the office in private and not in the presence of customers and screaming from a table to the counter,that's not professional .Now I understand why this place have new employees all the time, because when a manager don't show care about employees and don't speak with respect, employees quit frequently. Thank you to the nice cashier (I try to go an ask her name but she was so busy pulling out orders ) thank you for taking my order in a very friendly professional way, thank you for making my wrap so delicious and for bring it to my table in a very professional way,you deserved a better job that treat with respect and care the employees.

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Certified October 04, 2026Yext Knowledge Graph
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