#1 smokehouse in Central Florida: At Ovation Bistro & Bar, we are unashamedly passionate about the food and drinks we create. As a family owned and operated business, we are always ready to serve! Our mouthwatering ribs and in-house smoked meats have earned us serious street cred among locals and visitors alike, and for good reason. Sit back and relax with a refreshing drink in our warm and casual atmosphere. Our wait staff is not only friendly, but inviting as well. Voted the #1 restaurant in Winter Haven and the Best Smokehouse in Central Florida, we guarantee Ovation Bistro & Bar will never disappoint you! We look forward to serving you and thank you in advance for giving us the chance.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.