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McDonald's

3.2
(2,435 reviews)

Business Details

2019 Spirit Lake Rd, Winter Haven, FL
33880, United States
(863) 293-2328
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2019 Spirit Lake Rd, Winter Haven, FL
33880, United States

Hours

Monday5:00 AM - 11:00 PM
Tuesday5:00 AM - 11:00 PM
Wednesday5:00 AM - 11:00 PM
Thursday5:00 AM - 11:00 PM
Friday5:00 AM - 11:00 PM
Saturday5:00 AM - 11:00 PM
Sunday5:00 AM - 11:00 PM

Menu

1 menu · 83 items

Explore offerings from McDonald's on 2019 Spirit Lake Rd in Winter Haven, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.2
2,435 reviews
5 stars
778
4 stars
416
3 stars
442
2 stars
234
1 star
565
  • AO
    Alanna Owens
    Aug 14, 2026
    1.0
    Literally the worst mcdonald's in polk county. They take FOREVER to take your order through drive thru. And no matter what you order even the quickest smallest orders gets asked to pull forward and wait. 20 minutes for a snack wrap. I ordered a bacon egg and cheese bagel and it came with MOLD!! RUDEST CUSTOMER SERVICE. WHOEVER OWNS THIS ONE NEEDS TO REEVALUATE the employees and management. The workers keeps personal items out like lip gloss, phones, etc.
  • SR
    Selina Ramirez
    Aug 9, 2026
    1.0
    If I could leave no stars I would! I had the worst experience I’ve ever imagined having at a fast food restaurant today at this location. The manager on duty whose name was Joni was rude to the employees openly & was also rude to another customer. I watched the customer and her husband come in from ordering through the drive thru because their drinks were flat & the ice creams were almost falling off the side of the cone. The customer asked to have her drink fixed and they told her she was only able to have one per customer and then gave an attitude when she was asked for a refund. My husband & I along with our kids also sat for 30+ minutes for our order only to be told that they couldn't make us cups of water, and the co2 was out so we couldn’t have our drinks either. Our food was thrown in the bag half wrapped and our fries were dumped out in the bag. The only person who showed any form of empathy & apologized for the wait was a young girl whose name is Anika. The bathrooms were also disgusting & there was visible urine on the floors around the toilet. Terrible experience!
  • JR
    Jody Roy
    Aug 8, 2026
    1.0
    We decided to go to McDonald's so I placed an order and paid on the app so we could just drive thru and pick it up. There were about 10 cars in line ahead of me and the line didn't move. 10 minutes, 15 minutes - did not move. So we got out of the line, parked and went in thinking it would be quicker. Nope. There was a line inside too and all hell was breaking loose. All the french fry machines were beeping. There were maybe 6 -7 workers standing around and no one knew what to do. It was complete chaos. It took over 20 minutes inside to my meal. By the time we got our food, the hamburgers and french fries were cold. My husband's filet of fish was stuck to the bottom of the box and ripped in half when he picked it up. It was a complete disaster and obviously poorly managed. I remember why I hadn't been to a McDonald's in years and I know I'll be able to say that again too. The only reason I gave them one star is because that was the lowest it would let me go.
  • BE
    Bob Erwin
    Aug 2, 2026
    1.0
    AVOID AT ALL COST, this McDonald’s is a disaster every visit. I’d rather drive 10 mins out the way to another location than spend my money here. Drive thru is always backed up, rude employees, drive thru speakers don’t work or you pull up first then they take a car that pulls up after you. Long drive thru line? Don’t go bother going inside because NONE of the kiosk work! Spend your hard earned money else where!!!!
  • AB
    Aric Baker
    Jul 31, 2026
    1.0
    I waited in the drive thru overflow spot for 20 mins before I gave up and went inside. Stood at the counter for 10 mins and not a single employee talked to me. Desiree and multiple other employees had plenty of time to assist the guy that was begging for a free coffee, while I was standing right next to him at the front counter.

Frequently Asked Questions About McDonald's

What are the regular business hours for McDonald's at 2019 Spirit Lake Rd, Winter Haven, FL?

McDonald's is open daily from 5:00 AM to 11:00 PM.

Does this McDonald's location offer drive-thru service?

Yes, the drive-thru is open daily from 5:00 AM until midnight.

Brand Certified Facts from McDonald's

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Certified August 23, 2026Yext Knowledge Graph
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