I did a pick up order and the temperature of my steak was supposed to be medium, got home and saw that it was well done. I called and spoke to the manager, Jacob. Jacob went above and beyond and offered to fully remake my meal with two fresh sides, and even threw in a dessert. This is probably the greatest outback I’ve been to in a while.
FM
Fernanda Moraes
Jul 31, 2026
Even with reservation for a party of 8, table wasn’t ready. We got a table and there was no server. The manager said : a server will be with you, and 15 min later we had to stand and ask for a server, after 25 mins of arrival (with reservation).
We finally got a server, and ordered beverages and food, including for the kids .
Guess what? One hour after arrival, the kids hadn’t had a simple burger from the kids menu.
No server at all approached us if we didn’t stand and ask for service.
If you are not ready to receive a 8 people party on a Friday night , just say it .
Really bad impression and bad service, it is a shame .
WJ
Wayne Kuran Jr
Jul 31, 2026
First time ever to an outback we seen it being new to the area and stopped in. Big mistake the lady taking our out had to be told my my wife THREE TIMES her order and still was having problems getting it right. Then came my turn I told her I wanted a Well done New York Strip she told me they don't have it there. I said it's on the menu she stated don't matter what's on the menu only what's on her Pad. We went elsewhere. It's sad to see how much companies spend to get me in but when I come in am not treated good. Menu did look good but even with that we most likely will never step foot and any Outback Steakhouse again and will tell others about how bad it is.
RN
Robert Nielsen
Jul 31, 2026
I was in the area and tried this new Outback based reviews.
I just left disappointed. Nicole and the other servers were welcoming and great. The atmosphere use the same as other chain steakhouse.
I ordered the sirloin steak, stuffed back potato, and house salad. The salad and potato were good. However, the steak was under cooked when I cut into it. I sent the steak back. Instead of a new steak cooked as requested, my steak was just cooked some more. The flavor was gone.
I may try this Outback again If I'm in the area.
I usually don’t leave reviews but I felt like I had to for this one. Ingrid was honestly one of the worst servers I’ve ever had. She barely smiled, barely made eye contact, and I spoke so softly I couldn’t make out what she was saying because she was talking while staring at her kiosk to type in our orders. She acted as if we were inconveniencing her from the start. The worst part was when I ordered my entree and asked for no blue cheese on my salad. She didn’t acknowledge this. Then, when she repeated back what I ordered she included the blue cheese. I had to repeat back that I do not want any blue cheese on it. She nodded and confirmed that I said no blue cheese. Again, really wasn’t paying attention to what we had to say. The entree comes out. My salad not only has blue cheese on it, but she gave me a side of BLUE CHEESE dressing. I am at a loss. When she comes to check on us, I tell her I asked for no blue cheese. I didn’t touch my food. Here’s where I really felt the need to write this review. She looked at my plate, then at me, and asked “did you say you wanted no blue cheese?” Are you actually serious? She had repeated that request back to me less than a half hour before. I calmly told her I had requested it. She took the food and when I got it back, the steak was cold and there were cheese crumbles on it so I know it was the same steak as before. Whatever. When we left to pay the bill, we walked past her, and she didn’t acknowledge us, look up, or say thank you. Not even a goodbye. And we weren’t rude at all. I work in hospitality and I felt that this needed to be addressed because it was actually awful. Definitely the worst dining experience I’ve had so far this year. And not even an apology or a thank you.