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Pollo Tropical

3.7
(1597 reviews)

Business Details

2633 Weston Rd., Weston, FL
33331, United States
(954) 389-2572
https://locations.pollotropical.com/fl/weston/2633-weston-rd.

About

Chicken RestaurantCuban Restaurant
Inspired by its Miami roots and a recipe for fresh 24-hour citrus marinated chicken, Pollo Tropical began offering guests across Florida a creative take on traditional Cuban dishes, as well as foods from other parts of Latin America, over 35 years ago. Since then, Pollo Tropical has been dedicated to preparing fresh, great tasting foods in their kitchens every day – like their signature Grilled Chicken and Mojo Roast Pork, served with the fan-favorite black beans and rice, in platters and TropiChop bowls. At Pollo Tropical, authentic preparation, fresh ingredients, and a creative twist on traditional flavors is the perfect recipe for delicious craveable food. Come taste the passion!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available

Location

Pollo Tropical
2633 Weston Rd., Weston, FL
33331, United States

Hours

Monday10:30 AM - 12:00 AM
Tuesday10:30 AM - 12:00 AM
Wednesday10:30 AM - 12:00 AM
Thursday10:30 AM - 12:00 AM
Friday10:30 AM - 12:00 AM
Saturday10:30 AM - 12:00 AM
Sunday10:30 AM - 12:00 AM

Reviews

3.7
1,597 reviews
5 stars
759
4 stars
290
3 stars
168
2 stars
111
1 star
269
  • AP
    Anaci Pinto
    3 days ago
    1.0
    Worst Pollo Tropical I've ever been, I've been for 40 minutes in the drive through line 🙃
  • JM
    Joseph Maloney
    May 7, 2026
    1.0
    After ordering at the drive through they dont let you pull forward until the car at the window is already gone, which prevents others from ordering and slows down the drive through line a lot. Hopefully they fix this. My quesadilla cheese wasn't melted at all.
  • IC
    Iulian C
    May 4, 2026
    1.0
    Pollo Tropical has really fallen off. For the money, you’re better off spending a few extra dollars at Mission BBQ and actually getting good meat. I ordered the trio because the menu photo made the steak look great—what I got was four sad, dry little pieces, dry chicken, and mediocre pulled pork. When I asked them about the portion of steak, they said they only serve 2oz, which is the size of 2 dice maybe (yet look at the advertised picture)… I actually didn’t take a picture but I should have for reference, so people can see what false advertising looks like. The difference between the menu picture and the real dish is honestly ridiculous. I haven’t been here in years, and after this, I won’t be back anytime soon. To make it worse, they were out of every good sauce. No BBQ, nothing. And even though I ordered dine‑in, they tossed everything into a takeout bag. It’s like no one there is paying attention. Pollo Tropical used to be good. Now it’s just disappointing.
  • JZ
    Juan Zapata
    Apr 29, 2026
    5.0
    The pulled Pork sandwich spoon portoined scoop is too small for an adult. I was still hungry. The picture looks like a lot. But, you get very little.
  • CC
    Chris
    Apr 21, 2026
    1.0
    The nastiest and unappealing chicken i have ever seen.. no wonder it was practically empty at lunch time smh why did i give these fools a chance.

Frequently Asked Questions About Pollo Tropical

What are the operating hours for Pollo Tropical on weekdays?

Pollo Tropical is open from 10:30 AM to midnight (12:00 AM) Monday through Friday.

Does Pollo Tropical offer delivery services and what are the delivery hours?

Yes, Pollo Tropical offers delivery every day from 10:30 AM to 11:30 PM. You can order online via their delivery URL.

Brand Certified Facts from Pollo Tropical

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Certified May 17, 2026Yext Knowledge Graph
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