Florida's Craft BBQ destination serving heritage Pit Smoked Meats, Fish, and Old Fashioned Burgers in West Palm Beach, FL. Scratch Made Daily.
Our full bar offers thirst quenching Frozen Margaritas, Cold Craft Beer, and detailed whiskey selection. Happy Hour daily from 4:30pm to 5:30pm at the bar.
Tropical Smokehouse is a Limited Service restaurant. This means we do not have waiters. Customers place their order with the cashier or on their own phone at the table.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.