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McDonald's

3.7
(1,858 reviews)

Business Details

(561) 686-7177
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2421 Okeechobee Boulevard, West Palm Beach, FL
33401, United States

Hours

MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours

Menu

1 menu · 83 items

Explore offerings from McDonald's on 2421 Okeechobee Boulevard in West Palm Beach, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.7
1,858 reviews
5 stars
818
4 stars
365
3 stars
266
2 stars
107
1 star
302
  • CC
    coco
    2 days ago
    1.0
    We had a horrible experience at this McDonald’s. There are signs posted all over the building stating that the location is OPEN 24 HOURS, so we expected to be able to place an order through the drive-thru. Around 11:40 PM, we were already in the drive-thru when an employee came outside and placed a cone directly in front of our car. There was no verbal communication or explanation whatsoever. She simply put the cone in front of our vehicle and gestured for us to leave. There were also other customers waiting behind us who were affected by this. By approximately 11:53 PM, we reached the window to ask what was going on, and the employee rudely responded, “WE’RE CLOSED, BYE!” The way this was communicated was extremely rude and unprofessional. We completely understand that employees may need to close unexpectedly or that circumstances can change. However, there is a respectful and professional way to communicate that to customers. If the location is not actually open 24 hours, the hours and signage need to be updated. Having multiple signs advertising “OPEN 24 HOURS” while turning customers away before midnight is misleading and creates a very frustrating experience. If McDonald’s prides itself on customer service, this type of behavior should not be acceptable. Employees who treat customers this disrespectfully and unprofessionally should not be representing the company. We were not upset about the restaurant needing to close; we were upset by the unnecessary rudeness, lack of communication, and dismissive attitude toward customers. Management should address both the employee’s conduct and the inaccurate hours/signage.
  • DS
    Dee Samson
    Sep 30, 2026
    1.0
    I was displeased during my visit 09/30 at 3:35 AM. I placed a mobile order and was told by a worker there that they were closed. You should not be listed as 24 hours if you decided to be closed tonight. Very distasteful.
  • ZH
    Zaii'Den Hogans
    Aug 30, 2026
    5.0
    Do they still have this car here?
  • MG
    michael grogan
    Aug 7, 2026
    1.0
    Customer service is known existent in this location! Waiting for a pickup order. Everybody ignores you! Terrible service!
  • RC
    Ronnie CHICO Di Cicco
    Jul 31, 2026
    5.0
    Good morning was the first thing I heard. Friendly, clean & quite this Friday morning. Enjoying an awesome large coffee & the nest English muffin with grape jelly. Nothing beats a sausage egg mcmuffin meal except a sausage egg mcmuffin meal sitting down inside & smelling the aroma coming from the kitchen. This spot is one of the nicer locations & a great way to start off your day.

Brand Certified Facts from McDonald's

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Certified October 04, 2026Yext Knowledge Graph
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