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McDonald's

3.6
(2,551 reviews)

Business Details

(561) 640-4280
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1720 Palm Beach Lakes Blvd, West Palm Beach, FL
33401, United States

Hours

MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours

Menu

1 menu · 83 items

Explore offerings from McDonald's on 1720 Palm Beach Lakes Blvd in West Palm Beach, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.6
2,551 reviews
5 stars
1,063
4 stars
472
3 stars
357
2 stars
170
1 star
489
  • DM
    Diana Machado
    Sep 27, 2026
    1.0
    If you’re planning to eat inside this McDonald’s, I strongly recommend going somewhere else. This was one of the worst customer service experiences I’ve ever had. The drinks were horrible, and on top of that, they gave us the wrong ones. I asked if they could change them for water, but they didn’t even give us the water we requested. The woman who attended us simply ignored us and made no effort to resolve the situation. At the end, we left the drinks at the register because she clearly wasn’t willing to help or fix the issue. The restaurant itself was also very dirty. Definitely not a good experience, and I would not recommend this location.
  • JF
    Jadi F
    Sep 26, 2026
    1.0
    If you’re looking for a place where your order will be wrong, your concerns will be ignored, and nobody seems particularly interested in listening to the customer… congratulations, you found it! 👏🏼 Apparently, ordering what you actually asked for is too much to expect. The service was absolutely terrible, and the lack of attention to the customer was honestly impressive. I guess the good news is that they were consistent-the order was wrong and the service was just as disappointing. 😂 10/10 would NOT recommend. Worst service ever.
  • CV
    Carlos Vélez
    Sep 23, 2026
    5.0
    The BEST BURGERS AND BREAKFASTS
  • RS
    Reese Sosa
    Sep 5, 2026
    1.0
    Very disappointing experience at this location. I came in for breakfast and, unfortunately, the manager’s behavior completely ruined my visit. My order was incorrect, the iced coffee tasted old and bland, and the oatmeal was extremely watery despite me specifically asking that it not be soupy. I politely asked for the items to be corrected, but the manager became argumentative and had me go back through the drive-thru. When I asked for the oatmeal to be remade, she gave me essentially just oats and told me to get out of her line. She eventually refunded me, then told me not to come back and instructed another employee not to serve me. Mistakes happen, but there is absolutely no excuse for treating a customer this way, especially when I remained respectful throughout the interaction. I am a loyal McDonald’s customer and was extremely disappointed by this manager’s behavior. I hope corporate addresses this because customers should never be treated this way.
  • CL
    Carter Lewis
    Sep 4, 2026
    1.0
    Forgot to include my burger with the meal. How someone forgets the most important piece of the meal, the world may never know. It should not be on the customer to ensure you remembered the entree to their meal. Service was great, atmosphere is fine, but forgetting the most important part of someone’s meal is unacceptable, even for fast food.

Brand Certified Facts from McDonald's

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Certified October 04, 2026Yext Knowledge Graph
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