We ordered the Bloomin' Onion Chicken with fries and a baked potato, and the Lobster tail with filet mignon. Unfortunately both meals weren't entirely hot. On a positive note, the manager replaced the lobster tail, apologized, and made an open offer for any other dish. My wife chose a glass of Pinot Grigio.
I'm not sure if it's just this location or if all Outbacks have gone downhill. I moved to Vero five years ago and am always disappointed with the food, whether it's delivery or I eat at the restaurant. The Aussie fries were always my favorite but here they're just French fries with a little cheese dribbled on them and like ten bacon bits. Likewise, the steaks have been full of fatty chunks and over or under cooked every single time - it's a running joke in our house that if you order a medium you might get it rare or it might be well done so if you want a mystery, this is the best place to order from.
We purchased dinner 9/18/26 cost was over hundred food was horrible was curbside pick up literally everything was throw away steak was so tough the tea was so sweet could not drink gallon chicken wings taste like something that you would get out of frozen section at grocery store this was by far the worst experience with food that we have encountered will not be going back again and they offered a 20 dollar to use next time needless to say it will not be used we couldn’t believe this as we have gone in past was great we enjoyed it but we literally threw everything away
SP
Sandi Purvis
Sep 12, 2026
Visiting from Iowa and what a MAJOR LET DOWN! My great niece took me for dinner. Was really hungry and tired after a day in the airport and plane. Ordered 6oz sirloin medium well and coconut shrimp. My steak was very well done and like the shrimp… cold! Our table ordered 2 appetizers and drinks which were quick to come. Our waiter was very attentive and friendly. We waited over a hour for our food and then it was cold! I will say that at least the macaroni I ordered was actually hot and tasty. Our whole tables order was just under $300 and so not worth it.
I had a very disappointing experience at Outback Steakhouse in Vero Beach this evening.
I was the only African-American customer seated at the bar, and while I sat waiting for my food, I watched other customers arrive, receive their drinks, and receive their meals. I watched an entire 43-minute episode of a television show while sitting at the bar, and my food still had not arrived.
What made the experience particularly upsetting was watching customers who came after me receive their service while I continued to wait. I cannot speak to the reason I was treated differently, but I can absolutely speak to how the experience made me feel: overlooked, uncomfortable, and extremely disappointed.
Despite being frustrated, I remained respectful, did not create a scene, and even left the bartender a tip because I believe in treating people with dignity even when I am dissatisfied with the service.
I am sharing this because management needs to know what happened. Every customer should receive the same level of attention and service, regardless of who they are or what they look like. Tonight, that was not my experience.