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Brand Certified

Chipotle Mexican Grill

3.7
(1,441 reviews)

About

Mexican Restaurant
Chipotle is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Chipotle Mexican Grill
5855 20th St, Vero Beach, FL
32966, United States

Hours

Monday10:45 AM - 11:00 PM
Tuesday10:45 AM - 11:00 PM
Wednesday10:45 AM - 11:00 PM
Thursday10:45 AM - 11:00 PM
Friday10:45 AM - 11:00 PM
Saturday10:45 AM - 11:00 PM
Sunday10:45 AM - 11:00 PM

Menu

1 menu · 50 items

Explore offerings from Chipotle Mexican Grill on 5855 20th St in Vero Beach, with popular high protein meals, build-your-own, burrito, and burrito bowl available at this location.

Chipotle Menu Items

50 items

Reviews

3.7
1,441 reviews
5 stars
663
4 stars
294
3 stars
149
2 stars
84
1 star
251
  • LM
    Lee McCann
    Aug 11, 2026
    5.0
    It was a little bit of a wait (what chipotle isn’t?) but it was worth it!! This was one of the most pleasant chipotle experiences I’ve ever had. Staff was awesome and food was plentiful and tasty.
  • RR
    Rylie Raynor
    Aug 11, 2026
    2.0
    I really do enjoy chipotle and I try really hard as a restraunt worker to give some of the workers some slack, but its just always something when it comes to my online orders they are either completely wrong, something missing, or barely any food. Tonight there was barely any rice in my bowl to the point you could see through to the bottom but the other bowl in the order was just right. Im just asking that they take an extra second on quality people are paying for this stuff.
  • MD
    Mark Daly
    Aug 8, 2026
    1.0
    Love Chipotle! Always had a great experience with Chipotle at every establishment for years! Until yesterday. One of the issues I do have is using rewards on the App and cashing rewards. I always get a message that I can't use the reward for this particular order. But I did see that on my phone the prompt "scan in restaurant" so I figured order, pick up and get the free side of guacamole. Right away I had a feeling it was going to be a problem. The associate working the register has a attitude. And tells me "You must have a purchase of 5 dollars to receive that reward" I reply "I did make an order and point to my bag" Associate replies "it can't be an online order" once again with attitude. Next a woman who appears that she may be the shift manager states "I got ya" which leads to the sassy associate to make a face. At this point I didn't care anymore. You can keep your tiny portion of guacamole that has gotten smaller and smaller by the visit. For me the funny part is that the reward was recognition for my birthday. Gee thanks Chipotle for the "Birthday" gift.
  • MN
    M Nelson
    Aug 1, 2026
    1.0
    I was disappointed with my experience at this Chipotle. The CEO has publicly said that if a customer wants a little more, they should simply ask because they do not want anyone leaving hungry, even when it comes to meat. I politely asked for a little more, but was told in a stern manner that it was the correct portion and that asking for more would result in an extra charge. Another Chipotle location told me they follow the CEO’s guidance and are happy to accommodate reasonable requests. The difference in customer service was noticeable. I also asked for my salsa on the side and was charged $1.61 just to have it served separately, which was surprising. The dining room was another disappointment. There were at least eight employees working, yet dirty tables were everywhere. With so many vacationers, golfers, and families in town for baseball tournaments, you would expect this location to put more effort into keeping the restaurant clean and creating a welcoming atmosphere. The staff came across as curt rather than friendly, and the overall experience did not reflect the level of hospitality I have received at other Chipotle locations. See the photos and decide for yourself. There certainly wasn’t a shortage of employees, but there was a shortage of customer service and attention to cleanliness. I won’t be returning to this Chipotle. There are other locations that provide much better service and a far more enjoyable experience.
  • TT
    theyoosh
    Jul 26, 2026
    1.0
    They put random pieces of steak in my veggie Burrito Bowl. Very disappointing as I can't eat steak per my religion. Super grossed out and it’s upsetting because I didn’t realize until the food was in my mouth already. Ugh.

Brand Certified Facts from Chipotle Mexican Grill

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